SNI Companies is working with a large radiology firm in Mercer County, NJ who is seeking a Part-Time Patient Services Representative
The ideal candidate will play a crucial role in ensuring efficient and accurate management of patients during their appointment
This role is 100% on site
Responsibilities:
- Greet patients and visitors in a professional and friendly manner
- Assist patients in completing necessary forms and documents for medical records and services
- Provide information about the healthcare facility, services offered, and answer inquiries from patients and their families
- Retrieve and release medical records to authorized personnel and ensure proper authorization and documentation
- Process requests for medical records in a timely and efficient manner, maintaining accurate tracking and documentation
- Enter patient information into the electronic health record (EHR) system accurately and promptly
- Verify and update demographic and insurance information, ensuring accuracy and completeness of records
- Handle patient inquiries, concerns, and complaints in a professional and empathetic manner, resolving issues promptly and effectively
- Coordinate with various departments to ensure smooth communication and collaboration related to patient care and records
- Adhere to relevant healthcare laws, regulations, and compliance requirements regarding patient privacy, confidentiality, and medical records management
Qualifications:
- High school diploma or equivalent; additional education or certification in healthcare administration or related field is a plus
- Proven experience in a similar role, preferably within a healthcare setting
- Knowledge of medical terminology, health information systems, and electronic health record (EHR) systems
- Strong communication, interpersonal, and customer service skills
- Attention to detail and ability to maintain confidentiality and handle sensitive information appropriately
- Proficient in using computer systems and software for data entry, record management, and communication
Benefits:
- Comprehensive benefits package, featuring health, dental & vision insurance
- Company-paid life and long-term disability insurance
- 401k profit sharing plan
Hours: 20+ hours a week
Mon
and Tues
12:30pm - 4:30pm
Wed
and Thurs. 7:30am - 11:30am
Friday 7:30am – 4pm
Saturdays would be on a rotation 7:30am-11:30am usually 1 a month.