We are seeking a Part-Time Weekend Receptionist-Greeter (Fridays 9:00AM - 6:00PM, Saturdays 9:00AM - 6:00PM and Sundays 11:00AM - 4:00 PM) for our Front Greeters Desk at Mercedes-Benz of Rockville Centre. Excellent customer service skills and a winning attitude a must. This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination. Mercedes-Benz of Rockville Centre became Long Island's first Mercedes-Benz dealer in 1957. Our experienced staff is dedicated to providing clients with the best experience imaginable. If you are looking for an opportunity to work for a fast growing, family owned dealership, Mercedes-Benz of Rockville Centreis for you! Mercedes-Benz of Rockville Centre is always looking for a qualified individuals to join our sales and service teams to help handle the overflow of work we are experiencing. At Mercedes-Benz of Rockville Centre, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. At Mercedes-Benz of Rockville Centre, we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also, rewarding outstanding effort and results through bonus and commission programs.What We Offer
- 401K Plan
- Growth opportunities
- Employee vehicle purchase plans
- Family owned and operated
- Long term job security
- Saturday Lunches
- Discounts on products and services
Responsibilities
- Greet and help Customers that come into the Showroom
- Answer phones and direct consumer to the proper department and follow up in a timely manner
- Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
- Operate telephone system
- Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
- Assist the managers with various clerical duties as needed
- Be friendly, professional, courteous and efficient when working with all customers and employees
- Familiarize yourself with department structures & internal procedures for assisting customers efficiently
Qualifications
- Experience with Microsoft Office suite is a plus
- Available to work flexible hours on Friday, Saturday & Sunday
- Ability to communicate customers' interests needs and requests to management and sales personnel
- Professional personal appearance
- Clean driving record
- Willing to take Pre-Employment Test drug screening