Part Time Relief Events Supervisor (Duty Manager)
: Job Details :

Salary: $21.84 Hourly Location : City of Anaheim, CA Job Type: Part Time Job Number: 2024-00285 Department: Anaheim Convention Center Opening Date: 10/23/2024 Closing Date: 11/24/2024 11:59 PM Pacific Description The Anaheim Convention Center (ACC) reigns as the largest exhibit facility on the West Coast, having hosted such large, well-attended events as the NAMM Show, Natural Products Expo West and Disney's D23. Originally opened in 1967, the ACC currently spans 53 acres and offers 1.8 million square feet of function space and many dynamic features. The ACC completed its seventh expansion in the Fall of 2017, providing an additional 200,000 square feet of flexible meeting space to our guests. Under general supervision, the Duty Manager acts as an assistant to and relief person for the Event Managers, who serve as the primary liaison between tenant and the City. May be required to act as Manager on Duty. This is a part-time position usually averaging 20 hours per week. A minimum number of hours is not guaranteed. Availability to work evenings, weekends and holidays is highly desireable.Please thoroughly review this posting in its entirety, including the environmental and working conditions discussed in the Supplemental Information section below. Essential Functions

• Provide assistance and relief to the Event Managers.
• Maintain and facilitate communication between tenants, contractors, and employees.
• Monitor the quality of services provided.
• Ensure that tenant plans and requests comply with State, City, and County rules and regulations.
• Respond to citizen inquires and resolve difficult and sensitive situations.
• Inspect the facility for damage, report damage to security and/or submit work orders for repairs.
• Ensure that safe environment is maintained throughout tenancy of contracted events.
• Perform related duties and responsibilities as required.

Qualifications Knowledge of: Event industry and providing customer service in a multi-purpose facility including conventions, exhibits, trade and consumer shows, concerts, athletic events and meetings; methods and techniques to coordinate and plan events; basic computer knowledge including MS Word, Excel, and Outlook; Federal, State, City, and County rules and regulations. Ability to: Plan, coordinate, and manage activities and events; read and interpret blueprints to determine the feasible use of Convention Center; review room arrangements and make changes or correct deficiencies to tenant satisfaction; maintain a good working relationship with managers and tenants; communicate clearly and concisely, both orally and in writing; effectively complete a written report at the conclusion of each shift. Physical Conditions: Work is performed in both an office and event environment utilizing modern office equipment and technology and may require sitting and standing for prolonged periods of time. The incumbent stands, walks, climbs stairs and may twist, reach, bend, crouch and kneel. An incumbent must be able to meet the requirements of the classification and have mobility, vision, hearing and dexterity levels appropriate to the duties to be performed. Supplemental InformationIMPORTANT APPLICATION INFORMATION AND INSTRUCTIONSApplicants are encouraged to apply early. This recruitment may close at any time without notice.The selection process will include a written exam and in person interview.Candidates must be specific and complete in describing their qualifications for this position. Failure to state all pertinent information may lead to elimination from consideration. Stating See Resume is not an acceptable substitute for a completed application. The successful candidate will be required to undergo a reference/background check (to include a conviction record) and pass a post-offer pre-employment medical examination (which will include a drug/alcohol screening). The City of Anaheim utilizes E-Verify and new employees must provide documentation to establish both identity and work authorization. Communication regarding your application and/or status will be sent to the email address listed n your application. Please check your email regularly throughout the recruitment process as you will not receive communications by any other method. Equal Opportunity Employer The City of Anaheim offers a range of benefit programs to eligible part-time employees and their eligible dependents. Programs and benefits amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. To view the current benefits summary, visit: For additional information about the City's benefits, visit www.myanaheimbenefits.com then click on Part-Time Employees. RETIREMENT BENEFITS - The City contracts with the California Public Employees Retirement System (CalPERS) to provide retirement benefits. Retirement formula is based on appointment date and membership status with CalPERS. Part-time eligible employees become members of CalPERS as either Classic or New members. Part-time employees not eligible for CalPERS are required to participate in the City's part-time 457 plan, as a replacement plan for Social Security. To view the current limits and additional CalPERS information, visit: 01 Candidates must be specific and complete in describing their qualifications for this position. Failure to state all pertinent information may lead to elimination from consideration. Stating See Resume is not an acceptable substitute for a completed application. Do you understand this requirement?

• Yes
• No

02 Our primary means of communication about candidate recruitment status is email. Have you provided a valid email address that you can access regularly? PLEASE NOTE: Make sure you check your JUNK folder for email messages that were incorrectly marked as spam. I acknowledge I have read and understand the above information.

• Yes
• No

03 This is a part time position, hours can vary weekly with no minimum number of hours guaranteed. Depending on assignment, this position performs work in both an office and even environment utilizing modern office equipment and technology (such as a two way radio, cell phone, IPAD and from time to time, mobile credit card device) and may require sitting and standing for prolonged periods of time. Incumbent must be able to have mobility, vision, hearing and dexterity levels appropriate to the duties performed. Please check yes to confirm that you have read and understand this information.

• Yes
• No

04 Do you have experience as it relates to a convention center, arena, stadium, theater, or other venue. Please include on your application under the appropriate employer, details of your experience. Lack of details about your experience can disqualify this application. Do you understand this requirement?

• Yes
• No

05 Do you have basic computer knowledge and can operate the following software? Please check according to user level all that apply

• Microsoft Excel, new user level
• Microsoft Word, new user level
• Microsoft Outlook, new user level
• Microsft Excel, intermediate user level
• Microsoft Word, intermediate user level
• Microsoft Outlook, intermediate user level

06 Please indicate the days of the week you are available to work:

• MONDAY
• TUESDAY
• WEDNESDAY
• THURSDAY
• FRIDAY
• SATURDAY
• SUNDAY

Required Question