Location: Lafayette,LA, USA
Job Profile: Shift Leader
Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks.Location: Operations
Reports To: Store Manager/Assistant Manager
Position Purpose
At Great American Cookies, the Shift Leader is an integral part of the day-to-day operations of their shift. The associate is tasked with leading the staff as well as creating a positive experience for every guest that will keep them coming back time and time again. The shift leader works under the supervision of the Store Manager and Assistant Manager to ensure the daily shift is running smoothly in accordance with the company's needs.
Dimensions
This position reports to the Store Manager in a particular operating location and is responsible for ensuring all products are prepared and restocked as needed based on the demand of the business. Additionally, they are responsible for maximizing sales growth on their shift by delivering exceptional customer service consistent with the culture of The Cookie Place, Inc.
Primary Accountabilities
In addition to following The Cookie Place, Inc.'s policies and procedures, principal accountabilities include, but are not limited to:
Shift Management
Other Duties
Position Specifications