General informationCity:Los AneglesState:CaliforniaTeamProduct & SystemsWorking timePart-TimeDescription & RequirementsDescriptionCompensation: $20 - $24/hrIntercare Therapy provides evidence-based behavioral therapies that help children overcome challenges related to autism spectrum disorders. Our mission is to optimize the independence and quality of life of our clients and their families. As an organization, we strive to be:
- The preferred service provider to our clients and the preferred referral partner to our funding sources, providing rapid access to services, high quality clinical practice and customer service.
- The employer of choice in our field, providing all employees with a long-term professional home and uniquely supportive organizational culture, as well as a fulfilling individual professional experience, no matter their position in the company.
The Systems Coordinator is a member of the Technology team providing both departmental and corporate administrative team support. The Systems Coordinator's primary focus is the implementation of various software system updates to maintain data integrity. Through the creation and validation of reports in Tableau and Excel, the Systems Coordinator helps to provide real time data to administrative team such as Client Services, Human Resources, Compliance and others. The Systems Coordinator will also engage in special projects tasked to the Product, Systems and Data Analytics team. This position reports to the Director of Systems. Responsibilities
- Create dashboards in Tableau to serve as tools to streamline processes for various departments
- Perform report validation for Tableau dashboards created by Business Analyst and Junior Data Analyst
- Create detailed and accurate ad hoc Excel reports upon request
- Update and deliver actionable Excel reports for various departments on a regular schedule
- Perform system audits and make updates to maintain data integrity in software systems such as, Salesforce, Central Reach and Litmos.
- Assist with data updates in software systems required by process changes, new software releases, and other related updated
- Upload, update and maintain employee data in software systems
- Provide assistance with departmental projects as needed
Qualifications and Skills Required
- Ability to build basic reports and dashboard from managed data sources in Tableau
- Experience in building Excel reports, including use of functions such as pivot tables, VLOOKUP, HLOOKUP, INDEXMATCH, etc.
- Detail-Oriented: for review of system data integrity and report validation
- Agile: Able to adapt to a dynamic, fast paced environment
- Organized: keeps track of multiple projects and priorities using documented organizations tools, plans, timelines
- Self-disciplined: approaches work with consistency, reliability, and punctuality
- Ability to communicate effectively about project progress, blockers and ideas
- Excellent interpersonal skills and team player attitude: able to build rapport and trust with colleagues and demonstrate alignment with team's priorities
Education:
- Bachelor's degree preferred, High School Diploma required