Part Time Teller Title: Part Time Teller
Department: Retail Operations
FLSA Status: Non-Exempt
Reports to: Assistant Branch Manager
Salary: $17 - $22/hour = $35,360 - $45,760/annually *Posted salary ranges do not include incentive compensation or any other type of renumeration*
Schedule: In-office (25 hours a week)
Company Summary: Carver Bancorp, Inc. (NASDAQ: CARV) the holding company for Carver Federal Savings Bank, is a federally chartered institution with approximately $610 million in assets and 110 employees. The Bank was chartered in 1948 to address the banking needs of middle income and underserved communities in New York City. Carver operates 7 full-service branches in the New York City boroughs of Brooklyn, Queens and Manhattan. The Bank provides commercial real estate and small business loans and a range of complementary bank products and services.
Position Summary: Responsible for processing customer transactions as well as informing customers about a variety of Bank products and services. Bank Tellers must be able to interact with customers in a professional and knowledgeable manner
Essential Duties and Responsibilities: - Process customer transactions, cashing checks and handling deposits, withdrawals, money orders, and cashier's checks.
- Accurately and efficiently handle cash and balance a cash drawer on a daily basis.
- Provide exceptional customer service in response to customer needs and requests
- Refer potential sales opportunities and more complex customer service issues to Bank management
- Help build customer loyalty through friendliness and service.
- Adhere to all applicable laws, regulations, Bank policies and procedures, including the Bank Secrecy act, Anti Money Laundering laws, Office of Foreign Asset Control requirements and other regulatory requirements
Physical Demands: - Reasonable accommodations will be provided to enable individuals with disabilities to perform essential job functions.
Background and Experience: - High School diploma or equivalent
- Ability to make sound judgments based on given information
- Excellent communication and interpersonal skills
- Prior experience working with the general public required
- Prior experience in retail or cash handling roles
- Computer Savvy
- Must be customer-focused
- Must detail-oriented and able to work with numbers quickly and accurately
- Basic Accounting knowledge a plus
EEO Statement: Carver Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or any other protected class.