Position SummaryThe Christian and Missionary Alliance (C&MA) is seeking a Participant Specialist. This is a full-time position located in Reynoldsburg, Ohio. This position works under the direction of the director for Envision and is responsible for working with the program team to prepare, launch, and, debrief short-term participants for the purposes of identifying and developing missional leaders. In the performance of these duties, this position will support the overall mission of the C&MA as described below.Specific Duties
- Leads the participant experience by providing excellent customer service and ensuring a quality experience with Envision from beginning to end alongside the program team
- Provides front door service for all Envision programs (trips, internships, Alliance Volunteer Opportunities, residency)
- Makes sure interviews for all interns, residents, and Alliance volunteers are conducted
- Works with Alliance Missions (AM) International Workers who request to host short term participants through Envision; includes informing them and gathering information of necessary program components, such as a volunteer opportunity description, budget, housing, and ministry opportunity, as well as preparing them well to host the participant(s)
- Supports participants while on the ground through periodic check-ins via email or a call
- Participates in cohort calls with residents and site staff
- Communicates with curriculum partners to enroll residents in their respective programs
- Processes reimbursements for participants in collaboration with site leadership and Envision accountants
- Develops and implements a debrief/next steps process for program participants
- Setting participants up for next steps such as connecting them with Envision developers, districts, the International Placement Office, AM leaders, and Church Ministries leaders
- Works with operations specialist to track programs participation metrics
- Connects with Envision site staff on a periodic basis to evaluate how the site is doing with program participants and connect sites with resources as needed
- Represent the Envision program team on the Envision member care team and advocates for the needs of participants
- Expected to travel moderately outside of Ohio and attend events in Ohio; may include working some weekends
- Works closely with National Office and Envision global site and contributes to the accomplishments of Envisions mission and vision
- Participates in the development and improvement of Envision programs during and after the ReDesign initiative for quality, consistency, and uniqueness across sites
- Assists with and participates in all Envision trainings
- Assists with gathering information to create content for social media, marketing campaigns, prints, etc.
- Assists with recruiting efforts for Envision programs including traveling to and speaking at Alliance and non-Alliance churches, events, and schools, as well as staffing booths
- Contributes content to Envision resource page on website
The Christian and Missionary Alliance (The Alliance, the C&MA) was birthed in 1887 from a vision of Pastor A. B. Simpson in New York City, who became heartbroken over the plight of the homeless, the immigrant, and the marginalized. Today, we share his passion to offer tangible help and lasting hope to the world's neediest people.We believe that from the beginning of time, God set in motion a loving plan for humanity that is carried out in each of us through the redemptive work of Jesus Christ. We believe the best way to see this plan fulfilled is by extending His love to those who have yet to experience it.Through 2,000 churches in the United States and 700 workers in 70 countries, we pay forward the love of Jesus to suffering and overlooked people in our communities and throughout the world through a wide variety of developmental and compassionate care projects and initiatives.Because the C&MA is a Christ-centered global movement, we place a high value on employing a diverse, multicultural workforce to accomplish His Great Commission. Accordingly, we will be proactive throughout our hiring process to embrace and cultivate racial and ethnic diversity among our U.S. National Office staff.Requirements
- High school graduate or equivalent
- 1-2 years of college preferred
- 3-5 years of experience in a similar job to develop efficiency or to obtain some background of helpful precedents and principles
Benefits
- Salary range $42,051 to $51,405 per year
- Health plan (medical/dental/vision/HSA)
- Life Insurance
- 403(b) retirement plan with a percentage of employer matching
- Retirement grant
- Long-Term disability
- Paid time off (vacation/holidays/personal days)
- Sick time (accrues, with additional extended illness bank for rollover hours)
- Other paid leave (compassionate care, jury duty, parental, etc.)
- Employee assistance program