Virtuoso is the leading global travel agency network specializing in luxury and experiential travel. This by-invitation-only organization comprises over 1,200 travel agency locations with more than 20,000 travel advisors in 54 countries throughout North America, Latin America, the Caribbean, Europe, Asia-Pacific, Africa and the Middle East. Drawing upon its preferred relationships with more than 2,300 of the world's best hotels and resorts, cruise lines, airlines, tour companies and premier destinations, the network provides its upscale clientele with exclusive amenities, rare experiences and privileged access. Normalized annual sales of (U.S.) $28-$32 billion make Virtuoso a powerhouse in the luxury travel industry. For more information, visit www.virtuoso.com.The Partnerships Coordinator supports the Account Director Partner Relations LAC and interacts with partners as required while providing overall administrative functions for the department. Assists on Virtuoso events and initiatives which drive the partners' production, marketing spend and increases engagement. Please submit your resume in English.Essential duties and responsibilities include the following. Other duties may be assigned.
Assist with day-to-day aspects of Partnership Manager and administrative support to team. Provide sales and marketing support: Magazine Manager entries for all partners' marketing, training and/or sponsorship spend as per Marketing Plans received from Account Managers. Coordinate marketing scheduling with partners as needed. Assist in reviewing annual Marketing Media Kit for partners. Maintain allocation spreadsheets. Provide Marketing history reports for accounts as necessary. Aids with sales pushes and communications.Assist with creation and maintenance of Supplier Product & Regional Matrix, various databases, SharePoint documentations, etc. Liaise with Accounting team as needed to ensure partners submit surveys and payment. Provide analysis and/or tracking of various campaigns, accounts and projects. Work with appropriate department manager and coordinate meetings, visitors, webinars handling calendar invitations, agendas, etc. Support Operations team as needed.Assists as needed with Product Development tasks. Assist with Virtuoso Regional Events: planning, managing registrations and partner requests, operational and administrative tasks.Assists team with ad hoc projects as needed. Travel may be required.Educational and Skills Requirements:
- High school diploma required; bachelor's degree preferred
- 2+ years of travel industry experience highly desired
- Fluency in English and Spanish
- Strong office support and customer service skills
- Excellent verbal, written and presentation skills
- Excellent organizational skills and an extremely high level of accuracy and attention to detail
- Ability to multitask, prioritize, and problem solve in a deadline driven environment
- Proficiency in MSWord, MS Excel, Outlook, Power Point, WebEx and SharePoint
Travel Requirements:
- Infrequent travel may be required to attend company events (1-3 trips per year).
- Travel will be primarily domestic but may include some international.
Type/Nature of Contacts:
- External: Contact with various external contacts/suppliers.
- Internal: Daily contact with Virtuoso staff.