About Us Audi Fort Myers is looking to add a Parts Advisor to its team! Here at Audi of Fort Myers, we offer our clientele the highest level of customer service possible. A reason why we're able to deliver this level of service is largely due to the great staff and talent we hire. Every team member is critical to the success we have, and we promise to keep delivering the same award-winning service and value that our community has come to expect from our dealership throughout the years. If you have customer service experience and are motivated to advance in your career, then you might be the next member of our award-winning team. Audi Fort Myers maintains current training standards for all Parts staff and we offer competitive benefits, uniforms, and the ability to work in a climate controlled, state-of-the-art Audi Service Center. Benefits
- Medical Plan
- Dental Plan
- Vision Plan
- 401(K) Plan
- Paid Vacation
- Opportunities for advancement
- Great Culture
- Partners in our community
Schedule
- Monday through Friday
- Every third Saturday
Responsibilities
- Follow the parts sales process from start to finish.
- Communicate with staff and customers in a friendly and professional manner.
- Converse effectively/efficiently regarding customer parts status.
- Read and understand the parts catalog when looking up and speaking to specific parts.
- Answer phone calls, provide price quotes and other information to customers.
- Provide high level service to both internal and external customers.
- Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.
- Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
- Locate out-of-stock parts from outside source and submit an emergency order, if necessary.
- Ensure all internal requests for parts are billed on service repair order.
- Receive payment from retail customers or obtain credit authorization.
Qualifications
- High School Diploma or equivalent
- Customer service and/or Automotive Parts Sales experience (preferred)
- Eager to improve in a dynamic work environment
- Strong interpersonal and time management skills
- Ability to read/interpret safety and maintenance documents
- Valid driver's license and clean driving record
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.