The Parts and Product Agent focuses on administrative and general warehouse functions of parts operations. They ensure functionality, accuracy, routing, and approval of parts-related work-in-process orders by following Standard Operating Procedures (SOP). These employees have a natural sense of curiosity, enjoy process-driven work, and can flawlessly execute written instructions.At Best Buy, we are obsessed with building long term relationships with our customers. Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs.
Key Responsibilities- Manages work-in-process (WIP) or physical product line queues.
- Creates new and manipulates existing work or part orders.
- Maintains parts-related queues in Services system (STAR).
- Updates company systems when sorting, routing, receiving and, shipping products and parts.
- Verifies accuracy of identification data and paperwork of SKUs, products, parts, and warranties
- Tests products, parts, and component functionality.
- Communicates order updates to repair agents, vendors, and customers.
- Places items in appropriate bins or areas as determined by SOP.
Department SpecificParts Support
- Receives, stocks, fulfills, delivers, and ships part components and other product types for both inbound and outbound trucks.
- Oversees the return of defective and unneeded parts to vendors.
Parts Ordering
- Manages parts ordering processes for multiple Best Buy locations such as Depots and Geek Squad City.
- Communicates with vendors, manufacturers, and Service Depot Repair Agents to verify accuracy of part orders and paperwork.
Shipping and Receiving
- Verifies accuracy of work orders and products being shipped.
- Unload, receive and ship product and parts for both inbound and outbound trucks
Basic Qualifications- Able to stand and sit for long periods of time
- Able to work in a fast-paced environment
- Able to work in a non-climate-controlled environment
- Able to maneuver weight up to 50 pounds with or without accommodation
- 6 months of experience using Microsoft Office (Excel, Outlook etc.)
Preferred Qualifications- 1 year of experience using Microsoft Office (Excel, Outlook etc.)
- 6 months of experience working in a warehouse, inventory, or quality control environment
- Able to operate pallet jack, two-wheeler, and hand operated moving equipment
Best Buy is an equal opportunity employer.Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Position Type: Full timePandoLogic. , Location: Brooks, KY - 40109
Required
Preferred
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