Parts and Service Coordinator
: Job Details :

How You Will Make an ImpactThe Parts Coordinator is responsible for processing parts orders, keeping track of inventory levels and ordering additional merchandise as needed to meet the needs of the company and its customers -The Nuts and BoltsHelps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needsReceives orders via telephone, email, Sales Force, and other forms from customers, ensures accuracy and completeness of ordersFollow up with customers and/or vendors on all customer orders, phone calls and inquiriesVerify the correct source, price, current availability, and lead-time of the requested partReview and update open order report to ensure accuracyAid with warehouse responsibilities such as ordering, receiving, stocking, inventory, and record keeping; suggest product changes, additions and stocking levelsOrganize all inventory locations and storage points to ensure inventory is easy to locate and identify for accurate and rapid placement and pullingReturn all non-stocking parts are returned to vendor and all refunds/credits are applied for and processed in a timely fashionPlace inventory orders to satisfy customer orders and maintain inventory levelsMay assist in maintaining stock levels and pricing on showroom displays, and ensuring displays are presented professionallyParticipate in scheduled physical inventory, random audits, and daily cycle counts to ensure inventory accuracy within the warehouse is at or above established standardsPerform end of billing procedures to ensure inventory is correctly committed and reducedCollect modes of payment (Cash, Check, Credit Card), may apply the payment to an invoice, may reconcile daily transactionsEstablish working relationships with all departments and branches of the organization to resolve issues -Required CredentialsHigh School diploma or GEDPrior experience working with ERP/MRP programs preferredAbility to recognize basic mechanical partsKnowledgeable in proper cash handling proceduresKnowledgeable in vehicle body related parts and service industryDemonstrated skills in database management and record keeping preferredAbility to problem solve quickly and prioritize daily tasks according to their importanceAbility to work independently as well as in a team environment, comfortable with change - -How We Make an ImpactAt Reading Truck, we have more than 65 years of industry leadership in the manufacture, distribution, and enhancement of work truck bodies. As the world's largest upfitter of work trucks, we continue to experience rapid growth through our expanding network of more than 20 locations across North America. -Take the next step in your career and come get paid to play with trucks! - -Some of Our Total RewardsWe offer big company perks with small company culture:Comprehensive benefits package including Medical, Dental, Vision and Life401(k) Savings Plan with Company MatchTuition Reimbursement10 Paid HolidaysGenerous Footwear, Eyewear, and Safety Equipment Discount ProgramPaid Training and Development Programs -J.B. Poindexter & Co., Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. - This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. -AGENCIES / THIRD PARTY RECRUITING FIRMS: Any unsolicited submissions received from third party agencies will be considered property of Reading Truck, and we will not be held liable for any fees related to those submissions. -To learn more about Careers with Reading Truck visit our careers page -#LI-LB1#PIQPandoLogic. Category:Customer Service, Keywords:Customer Service Representative, Location:Nashville, TN-37203