Location: Savannah,GA, USA
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Job Type
Full-time
Description
The Parts Associate I is primarily responsible for warehouse duties including shipping, receiving, stocking, and parts look-up. This position performs general warehouse duties, such as loading and unloading trucks, making deliveries, and housekeeping in the warehouse. The Parts Associate I works closely with Lift Power technicians and assists with other Parts Department duties as needed.
Primary Duties and Responsibilities:
* Load and unload trucks at the docks; assist in putting up parts stock orders.
* Stage and process new tire pallets for pressing vendor - match hubs with new tires.
* Check-in received parts and ship requested parts to the appropriate location.
* Handle technician calls, walk-up inquiries, email requests, and inquiries.
* Check all parts order packages for quantity and visual confirmation.
* Properly handle vendor packing slips and PO receipts to ensure they are properly processed.
* Locate and pull parts for service, shop, and parts orders; stage orders as needed.
* Pull replenishment for consignment customers and technician vans and stage in lockers or for delivery.
* Check-in cores and initiate returns to the correct vendor.
* Handle all paperwork and process steps associated with shipping and receiving.
* Keep the warehouse clean and organized.
* Follow safety and warehouse policies and protocols; perform building inspection including checking fire extinguishers.
* Observe all safety procedures including safe vehicle operation and proper disposal of hazardous waste.
* Maintain inventory on stock associated with parts warehouse shipping and receiving.
* Assist with inventories on vans, consignments, and annual branches.
* As needed, assist with parts deliveries, customer assistance, and other Parts Department duties.
Requirements
Education and Experience Requirements:
* High School Diploma, or equivalent
* Microsoft Office applications experience preferred.
* Mechanical ability preferred.
* Forklift experience preferred.
Skills Required:
* Customer Service - able to provide a high level of service to customers, building relationships and acting as an internal company advocate.
* Team Orientation & Interpersonal - ability to develop and maintain collaborative relationships with all levels within, and external to, the organization.
* Communication - able to effectively express self verbally and in writing with co-workers, customers, vendors, and managers
* Organization & Time Management - able to work independently with minimal supervision, planning, scheduling, and organizing schedule to complete actions within established deadlines.
* Systems & Software - proficient knowledge of Microsoft Office software applications