COMPANY OVERVIEW:Beltway Companies is a leading heavy-duty truck dealership dedicated to providing exceptional customer service and high-quality products. We specialize in heavy-duty retail and aftermarket parts. As part of our commitment to excellence, we are seeking a motivated and knowledgeable Parts Counter Person to join our team.POSITION OVERVIEW:As a Parts Counter Person at Beltway Companies, you will play a crucial role in assisting our customers with their parts needs. Your primary responsibilities will include:
- Places daily parts orders, stocks incoming orders, and maintains inventory control.
- Works collaboratively across departments to manage inventory physically and electronically.
- Assists in annual parts inventory preparation and execution.
- Keeps the parts area clean, organized, and uncluttered.
- Provides support to counter sales reps and covers telephone inquiries as needed.
- Responds promptly and proactively communicates with customers regarding parts inquiries and delays.
- Records and identifies needed parts efficiently, determining availability and pricing.
- Fulfills customer orders by providing parts from stock or sourcing locally, ensuring accurate sales transactions.
- Monitors order statuses, addresses issues promptly, and notifies customers upon parts arrival.
Requirements
- Prior experience in transportation, warehouse, parts, or service environments required.
- Qualifications include technical school degree in automotive or diesel repair, parts counter experience, or vehicle/heavy duty equipment repairs.
- Experience with various vehicles preferred.
- Knowledge of wholesale distribution beneficial.
- High School Diploma or GED required.
- Basic PC skills and understanding of PC systems necessary.
- Strong verbal and written communication skills essential.
- Must be a team player committed to customer satisfaction.
- Problem-solving skills and basic algebra/geometry familiarity advantageous.
- Ability to frequently lift up to 50 pounds.
- High energy level required for constant movement throughout the shift.
Benefits
- Bonus Pay
- Paid OEM Training
- Boot Reimbursement
- 401(k) matching
- Dental Insurance
- Health insurance
- Paid time off
- Vision insurance
- The wage range for this role takes into account a wide range of factors including but not limited to skill sets, experience, training, and certifications. A reasonable estimate of the current range would be $40,000 to $65,000 annually