Job DetailsJob Location Morristown Chevrolet - Morristown, TN DescriptionMorristown Chevy is now seeking a Parts Counterperson to join their team! This is a rare opportunity to work for a best-in-class operation as part of the Morristown Chevy Team!What we offer:
- Competitive Compensation
- Excellent work environment and company culture
- Medical, Dental, Vision Insurance
- Life Insurance
- 401k with company match
- Paid Vacation/Holidays
- Paid Training
- Employee development through training and advancement opportunities
- Employee discounts on products & services
Who are we looking for?
- Energetic Personality
- Experience in the automotive parts industry
- Excellent customer service skills
What you'll do:
- Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
- Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line.
- Answers phone calls, providing price quotes and other information.
- Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
- Pulls and fills orders from stock.
- Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
- Locates out-of-stock parts from outside sources and submits an emergency order, if necessary.
- Notifies the service advisor and the customer when special ordered parts have been received.
- Notifies the body shop when all parts have arrived and when they will be delivered.
- Pulls orders for delivery to body shop, making sure all parts are tagged with customer names and job numbers.
- Follows up on back-ordered parts.
- Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required.
- Replenishes assigned inventory daily.
- Assists outside sales representatives with their orders.
- Makes sure all internal requests for parts are billed on service repair order.
- Receives payment from retail customers or obtains credit authorization.
- Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
- Issues and tracks requested shop tools to technicians.
- Keeps orderly records of all repair orders, invoices, insurance estimates, and special order parts.
- Sets up orders for daily shipment, delivery, or pick-up.
- Solicits assigned accounts by phone.
- Keeps current on new products and product updates.
- Participates with the parts manager in maintaining a lost sales tracking program.
Are you ready to work in an exciting, high-energy environment? Apply today to learn more about this GREAT opportunity at Morristown Chevy! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.