This position requires a 7:00 AM start time.
C&C Lift is a growing forklift dealership. We are looking for a Part Counter Salesperson who is ready for a challenging and rewarding opportunity at our company. This individual will be part of the Parts Department team and responsible for handling sales for our customers' needs. This person will establish business relationships with customers, handle inbound calls, and aid sales representatives with research of products, pricing, and availability. The Parts Counter Salesperson will assist the team in maintaining inventory levels to ensure that the Service Department can complete their work in a timely manner without delay. They will provide excellent response and support to our clients, sales, outside vendors and other operating personnel. In addition, this individual will work to ensure smooth operation in a busy, fast paced environment.
Benefits include:
- Eligibility for overtime with management approval
- Paid holidays after six months of employment
- 1 week PTO time after six months of employment
- Optional Medical & Dental Benefits
- Optional 401(k) plan – quarterly based enrollment
Primary Responsibilities:
- Answer inbound phone calls from customers and mechanics to fill parts requests
- Research forklift breakdown descriptions and required parts
- Place orders and issue corresponding purchase orders to vendors
- Order picking and stocking
- Follow up with call-in, walk-in, and internal (department) customers
- Take quotes and orders over the phone for counter customers as well as C&C road techs
- Complete quotes and order via emails (mostly for road techs)
- Create, receive, and bill parts on manual PO's for mechanics at vendors
- Stock order review/order in EBS based on usage
- Provide daily reports and orders for all EBO purchase orders for Clark, Komatsu, Big Joe, etc.
- Stock review and order batteries for I/C machines and smaller electric jacks
- Handle UPS shipping and receiving when shipper is out
- Provide tire quotes and scheduling for customers with third party vendors
- Bill throughout the month as well as EOM
- Other duties as periodically assigned
Additional Requirements:
- Previous experience in customer support role with strong communication skills
- Experience with automotive parts
- Experience with forklifts (preferred)
- High School Diploma or certified equivalent
- Familiarity working with Windows and Microsoft office suite
- Strong attention to detail
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.