Position Title: Parts Counter SalespersonCompany: Woodhouse Auto FamilyJob Location: Woodhouse Place HyundaiPosition Type: Full TimeSchedule: Monday-Friday, 7:00am-5:00pmCompensation: Salaried - Previous experience will be considered when determining payCompany Benefits for Full-Time Employees:
- Health Insurance: Medical + Health Savings Account, Dental, Vision
- Life Insurance
- Long-term and Short-term Disability Insurance
- Retirement Savings Plan: 401K Plan with company match
- Paid Time Off
- Paid Holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Eve, Christmas Day
- Bereavement Pay
- Employee Assistance Program
Additional Perks & Rewards:
- New Employee Referrals Bonus
- Customer Referral Bonus
- Employee of the Month Bonus
- Employee Appreciation Week: Company-wide appreciation event with giveaways and appreciation gifts.
- Employee Discounts: Includes vehicles, parts, services.
- Woodhouse Family Insurance: Employee discounts for Home and Auto Insurance.
- Growth Potential: Opportunities to be promoted within our company.
- Tuition Assistance Program: Automotive Technology or Collision Repair.
- Woodhouse University: Paid In-house Technician Trainings.
- Automotive Technician Paid Manufacturer Training: Includes travel and accommodations.
Join our team as an Auto Parts Counter Salesperson and become the go-to expert for our customers' automotive needs. You'll play a crucial role in assisting customers with their automotive part needs. This position involves providing customer service, processing orders, and maintaining product knowledge to support our clients effectively.Why Join Woodhouse?At Woodhouse, you're not just an employee-you're part of our family. We proudly operate 24 locations representing 22 renowned brands. As a member of our team, you'll benefit from comprehensive training programs, mentorship opportunities, and a collaborative work environment that fosters growth. We value your contributions and are committed to helping you reach your full potential. Join us and be part of a thriving community where your skills are recognized, your ambitions are supported, and your career can flourish!Experience in Dealership Parts Counter Sales is a plus!Essential Duties:
- Assists all customers (retail, wholesale, and shop) in selecting required parts in a friendly, professional, and efficient manner.
- Informs customers of companion part requirements and ensures that the customer is exposed to the full product line.
- Answers phone calls within the first three rings, providing price quotes and other information.
- Reviews body shop estimates to be sure parts ordered are accurate and all pricing is in line with the estimate.
- Provides a high level of service to internal and external customers.
- Pulls and fills orders from stock.
- Notifies parts manager of out-of-stock parts or shop materials which need immediate attention.
- Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
- Notifies the body shop when all parts have arrived and when they will be delivered.
- Other duties as assigned