We are currently looking for an Inside Sales Parts Counter Representative to join our team. We offer a family environment and a work/life balance where you are a name and not just a number. We not only offer a great benefit package, employee lunches but a great career path with on-the-job training for those employees that are looking for a career and not just a job. What We Offer:
- A generous and competitive pay plan
- Medical
- Dental
- Vision Insurance
- Life & Disability Insurance
- Closed on Sundays
- Paid vacation
- 5-day work week
Essential Duties and Responsibilities: Providing for the parts needs of walk-in and phone customers including external and internal Service Department customers. This is a safety-sensitive position. Employees holding this position are responsible for the safe performance of job duties.
- Responding to customer parts or information requests quickly
- Communicating with customers when a delay (Back Order) will occur and offering alternatives
- Recording information carefully and identifying needed parts using most efficient method
- Determining availability and price information
- Providing part to customer from stock, procuring locally or creating parts order as directed
- Operate Forklift to pull parts from inventory
- Maintain accurate inventory by updating company inventory system
- Correctly documenting and completing sale on parts invoice
- Monitoring the status of customer orders, advising in case of problems, and notifying upon arrival
- Maintenance of the Special-Order bins
- Access Safety Data Sheets for proper clean-up and disposal of hazardous materials
Education and/or Work Experience Requirements:
- High School diploma or equivalent
- Experience in automotive or truck parts/mechanics required
- DOT Hazmat General Awareness Certification preferred
- Excellent verbal and written communication skills
- Must be able to work under pressure and meet deadlines
- Ability to work independently
- Forklift Certification is preferred
- Strict observance of all company safety policies and procedures