Parts Counterperson
: Job Details :


Parts Counterperson

Skyline Ford

Location: Salem,OR, USA

Date: 2024-11-10T18:27:43Z

Job Description:
We've built an excellent team, but we're always looking for new employees who are driven, have a love for all things automotive and believe in great customer service. There are a wide range of opportunities at our dealership, whether you're a financial expert, or prefer to demonstrate features to customers. If you think this is the ideal career for you, we welcome you to apply and we'll contact you if you seem like a great fit for our team.Responsibilities
  • Oversee the parts sales process from start to finish
  • Communicate with staff and customers in a friendly and professional manner
  • Converse effectively/efficiently regarding customer parts status
  • Read and understand the parts catalog when looking up and speaking to specific parts
  • Answer phone calls, provide price quotes and other information to customers
  • Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate
  • Provide high level service to both internal and external customers
  • Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
  • Notify parts manager of out-of-stock parts or shop materials that need immediate attention
  • Locate out-of-stock parts from outside source and submit an emergency order, if necessary
  • Make sure all internal requests for parts are billed on service repair order
  • Receive payment from retail customers or obtains credit authorization
Qualifications
  • High School Diploma or equivalent
  • Prior auto parts sales experience (preferred)
  • Eager to improve in a dynamic work environment
  • Strong interpersonal and time management skills
  • Ability to read/interpret safety and maintenance documents
  • Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
  • Valid driver's license and clean driving record
Benefit PackageAfter a 90-day probationary period, the following benefits are offered:
  • 40 hours front loaded Paid Time Off
  • Medical and dental coverage that includes a 75% employer paid premium share.
  • Employer paid Group Life Insurance
  • 7 paid Holidays each year
  • Additional benefits: Vision, Voluntary Life Insurance, Short Term Disability, and more.
  • Profit Share retirement fund (eligible after 1 year of service)
  • You'll also enjoy employee discounts in parts, sales, and service.
After a probationary period, a % of department sales may be included along with a base hourly wage in the pay plan for this position. ScheduleMonday- Friday, 9am-6pmAll applicants will be subject to pre-employment screening which includes a DMV records check, criminal background screen and drug screen. Skyline Ford is an Equal Opportunity Employer.
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