Location: Little Rock,AR, USA
Parts Counterperson
This is a great opportunity to start your career in retail automotive and familiarize yourself with the parts and service side of our business.
Responsibilities
* Oversee the parts sales process from start to finish
* Communicate with customer on parts status
* Communicate with staff and customers in a friendly and professional manner.
* Be able to read and understand the parts catalog when looking up parts.
* Answers phone calls, providing price quotes and other information
* Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
* Provides high level service to internal and external customers.
* Pulls and fills orders from stock
* Maintain a weekly bin checks to ensure accuracy of stock.
* Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
* Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
* Make sure all internal requests for parts are billed on service repair order.
* Receives payment from retail customers or obtains credit authorization.
* Set up orders for daily shipment, delivery, or pick-up
Qualifications
* Have a High School Diploma or equivalent
* Have experience with auto parts sales (preferred)
* Are able to work in a fast-paced work environment
* Have strong organizational and time management skills
* Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
* Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
What We Offer
* Medical, Dental & Vision
* 401k with Match
* Paid Vacation
* Growth Opportunities
* Paid Training
* Family Owned and Operated
* Long Term Job Security
* Health and Wellness
* Accident & Critical Illness
* HSA/Flexible Spending
* Pet Insurance
* Employee Discounts
Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, and verification of social security number.