Parts Counterperson
: Job Details :

About UsAt Dekalb Motors, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Dekalb Motors is absolutely critical to its success. Our promise is to keep delivering thesame award-winning service and value that our community has come to expect from our dealership through the years.Job SummaryThis is a great opportunity to start your career in retail automotive and familiarize yourself with the parts and service side of our business.BenefitsMedical and DentalVision InsuranceLife Insurance401K PlanPaid TrainingEmployee discounts on products and servicesResponsibilitiesOversee the parts sales process from start to finish.Communicate with customers on parts status.Communicate with staff and customers in a friendly and professional manner.Be able to read and understand the parts catalog when looking up parts.Answer phone calls, providing price quotes and other information.Review body shop estimates to ensure the parts that are ordered are correct and all pricing is in line with the estimate.Provide high-level service to internal and external customers.Pull and fill orders from stock.Maintain weekly bin checks to ensure accuracy of stock.Notify parts manager of out-of-stock parts or shop materials that need immediate attention.Locate out-of-stock parts from outside sources and submit an emergency order, if necessary.Ensure all internal requests for parts are billed on service repair orders.Receive payment from retail customers or obtain credit authorization.Set up orders for daily shipment, delivery, or pick-up.QualificationsHigh School Diploma or equivalent.Experience with auto parts sales (preferred).Able to work in a fast-paced work environment.Strong organizational and time management skills.Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.#J-18808-Ljbffr