A parts manager's job description includes:
- Inventory management: Ensuring that parts and supplies are available to team members. This includes reviewing inventory levels, placing orders for new parts, and processing and receiving new shipments.
- Team management: Supervising and training parts department employees.
- Customer service: Assisting customers and technicians with issues that require extra support.
- Sales: Developing and implementing parts sales plans to increase sales.
- Order process: Overseeing the order process for replacement parts.
- Receiving parts: Ensuring that the correct parts are received and paid for.
- Collaborating with service managers to ensure all parts are available for repair jobs.
Some skills that are important for a parts manager include:Communication skillsDetail-orientedCollaborationAccuracyCustomer serviceStrong leadership and team management skillsExceptional organizational and multitasking abilitiesProficiency in inventory management softwareAnalytical mindset with data-driven decision-making abilities