Location: all cities,MT, USA
Parts Specialist
HM Cragg has been an industry leader in the backup power solutions space for over 40 years and has achieved 600% growth over the last 10. This past year has been another record setting year for the company with 35% revenue and 10% headcount increase, and we show no signs of slowing down. One important factor that has contributed to our continued success is that we are an employee-owned organization which fosters a culture of accountability and collaboration. In addition to competitive compensation and benefits, they also believe in providing our employee-owners opportunities to advance their careers and accelerate their individual growth - both personally and professionally.
Position Overview
A successful Parts Specialist must be highly organized and be able to anticipate the needs of technicians and customers to ensure that all materials needed are provided accurately and on time.
Reporting Relationship
The Parts Specialist reports to the TW Enterprises Parts Manager
Responsibilities/Accountabilities
Monitor inventory and stock levels in main and service truck warehouses
Receive parts stock and special-order parts in a timely manner
Guarantee all parts are properly tagged and stored in the appropriate bin location
Help manage data analytics on parts stock values, market retail, freight cost, and restock to avoid unnecessary costs
Order parts in advance for upcoming jobs
Ship parts to remote technicians and customers
Provide stock level and sales reports to Management
Quote parts items for repairs
Field customer phone calls for parts sales
Look up parts for account managers and technicians
Work with Parts Manager to source new suppliers to reduce costs and improve quality
Ensure a safe working environment
Back up shipping and receiving in unloading trucks and properly receiving shipping documents
Skills/Knowledge
Knowledge of parts inventory monitoring practices
Excellent communication and sales skills
Experience in operating forklifts or the aptitude to be trained to do so
Personal Attributes
Detail-oriented
Able to work calmly and efficiently in a fast-paced and changing environment
Demonstrates honesty and integrity in work and relationships
Dependable
Able to work independently
Demonstrates servant-based principles with internal and external customers
Possesses strong work ethic and takes ownership of both company and client goals/objectives
Focused on understanding, meeting, and exceeding customer expectations
Conforms to company policies and procedures and meets company goals and objectives; protects company assets and interests
Travel Expectations
None
Qualifications
High school diploma or equivalent
1+ years' experience in related field
Standby power or generator experience preferred, but not required
Must be able to lift 50+ lbs. repeatedly