PRIMARY RESPONSIBILITIES: Greets customers and takes orders in person and over the phone Determines replacement part required, according to inspection of old part, customer request, or customer description of malfunction Completes sales by entering purchased items into the sales/inventory system, obtaining payment, adding purchases to credit account, and issuing sales receipts Utilizes both catalog and on-line resources to secure necessary parts to meet customer needs Maintains parts inventory by verifying supplies and placing orders when order-points are reached Stocks items by unpacking and placing items into bins and on shelves Executes freight claims for damaged goods Receives returned items by inspecting them and then returning payments Assists with shipping and receiving, when neededKNOWLEDGE, EDUCATION AND/OR EXPERIENCE: Requires a high school diploma or general education diploma (GED) Valid drivers license Previous parts or automotive industry experience preferred One to two years of counter experience preferred Forklift experience a plusSKILLS: Excellent communication skills Excellent phone skillsABILITIES: The ability to multi-taskBENEFITSCompetitive compensationHealth, dental, and vision InsuranceHSA with company matching401(k) with company contributionCompany-paid life and short-term disability insuranceLong-term disability insuranceHoliday pay and PTO
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