Location: Chicago,IL, USA
Summary
This serves as public notice for the use of an Agency-specific Direct Hire Authority. Applicants will be forwarded to the selecting official for consideration. We may select from this announcement or any other source to fill one or more vacancies.
This position is located in the Bureau of Consular Affairs, Chicago Passport Agency. Passport Specialists adjudicate passport applications and provide guidance in dealing with the ever increasing volume of passport applications.
Learn more about this agency
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Overview
* Accepting applications
* Open & closing dates
12/05/2024 to 12/11/2024
This job will close when we have received 100 applications which may be sooner than the closing date. Learn more
* Salary
$44,180 - $71,148 per year
* Pay scale & grade
GS 05 - 07
* Help
Location
* Chicago, IL MANY vacancies
* Remote job
No
* Telework eligible
Yes-As determined by agency policy.
* Travel Required
Occasional travel - You may be expected to travel for this position.
* Relocation expenses reimbursed
No
* Appointment type
Permanent
* Work schedule
Full-time
* Service
Competitive
* Promotion potential
11
* Job family (Series)
* 0967 Passport And Visa Examining
* Supervisory status
No
* Security clearance
Secret
* Drug test
Yes
* Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk
* Trust determination process
* National security
* Announcement number
CA-2025-0030
* Control number
821963800
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This job is open to
* The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
This public notice is to gather applications that may or may not result in a referral or selection.
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Duties
* Receives and examines passport applications forwarded by passport application acceptance agents (clerks of court, postal service officials or military personnel), or presented in person by the applicant or the applicant's representative
* Receives and examines passport applications, including applications for amendments, endorsements or replacement of mutilated, lost or stolen passports, forwarded by passport application acceptance agents
* Reviews the application for completeness, signature, affirmation of the truthfulness of statements contained in the application, verification of the identity of the applicant, and presence of required photographs and fees
* Identifies gaps or inconsistencies in documentary evidence and seeks to reconcile same through judicious questioning of walk-in applicants, or through requests for additional documentary evidence
* Maintains constant alertness to the possibility of fraudulent documentation or claims of identity. In cases where fraud is suspected completes Suspected Fraudulent Application form indicating the reason for suspicion
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Requirements
Conditions of Employment
* U.S. Citizenship is required.
* Incumbent will be subject to random drug testing.
* Must be able to obtain and maintain a Secret security clearance.
* Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit: www.dhs.gov/E-Verify/
Qualifications
This serves as public notice for the use of OPM's Direct Hire Authority. Applicants who meet the qualification requirements will be forwarded to the selecting official for consideration. We may select from this announcement or any other source to fill one or more vacancies.
Applicants must meet all the qualification requirements described below by the closing date of this announcement. If you are qualifying based on education OR if there are mandatory education requirements listed below, you MUST submit a copy of your college transcript with your application.
Applicants applying for the GS-05 must meet one of the qualification requirements listed below:
General Experience:
A. Completion of three years of general experience, one of which was equivalent to the GS-04 level, involving the analysis, explanation, application, or interpretation of laws, rules, regulations, procedures, etc. Qualifying general experience may have been gained as a law clerk, contact representative, claims examiner, voucher examiner, or similar work with a government or private employer.
OR
B. Successful completion of a full 4-year course of study in any field leading to a bachelor's degree.
OR
C. Combination of education and experience.
If you do not qualify based on education or experience alone, you can combine your education and experience by converting each to a percentage and then adding the percentages. To calculate this, determine your total qualifying experience as a percentage of the experience required; then determine your education as a percentage of the education required; then add the two percentages. The total percentages must equal at least 100 percent to qualify. If you are qualifying based on education, you must submit a copy of your college transcript with your application, and if selected, an official college transcript will be required to verify education prior to employment.
Applicants applying for the GS-07 must meet one of the qualification requirements listed below:
A. Completion of at least 1 full year of specialized experience (equivalent to the GS-05 level in the Federal service) that demonstrated knowledge of the immigration and/or nationality laws of the United States. Qualifying specialized experience may have been gained in work such as developing, examining, investigating, or authorizing claims arising under the immigration and/or nationality laws of the United States.
OR
B. Completion of 1 full year of graduate level education in law, or other administrative or management fields related to the position. For your information, one academic year of graduate education is considered to be the number of credit hours that your graduate school has determined to represent one academic year of full-time study. Such study may have been performed on a full-time or part-time basis. If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study.
OR
C. A bachelor's degree from an accredited college or university AND you meet one of the following provisions of the superior academic achievement:
* A grade-point average of B (3.0 or higher on a 4.0 scale) for all completed undergraduate courses or those completed in the last two years of undergraduate study.
* A grade-point average of B+ (3.5 or higher on a 4.0 scale) for all courses in your major field of study, or those courses in your major completed in the last two years of your undergraduate study.
* Rank in the upper one-third of your class in the college, university, or major subdivision.
* Membership in a national honor society (other than freshman honor societies) recognized by the Association of College Honor Societies.
Grade point averages should be rounded to one decimal point. For example, 2.95 is rounded to 3.0, and 2.94 is rounded to 2.9. NOTE: If more than 10 percent of your undergraduate course work (credit hours) was taken on a pass/fail or similar basis, your claim must be based on class standing or membership in an honor society.
OR
D. Combination of graduate level education and specialized experience. If you have some but not all of the experience or education described above, you may still qualify by combining the amount of creditable experience and education that you do have. To do so, convert each to a percentage and then add the percentages the sum of which must equal at least 100%. For example, an applicant who has 6 months of professional experience (50% of the experience requirement) and at least 9 semester hours of creditable graduate work (50% of the education required) would satisfy the qualifications requirements for the GS-07 level. If you are qualifying based on education, you must submit a copy of your college transcript with your application, and if selected, an official college transcript will be required to verify education prior to employment.
Education
See the qualifications section of this vacancy announcement for education requirements.
Additional information
* For reasonable accommodation at the U.S. Department of State, please contact the Office of Accessibility and Accommodations at (202) ###-#### or ...@state.gov.
* If eligible, telework agreements may be permitted with supervisory approval.
* Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to other similar positions in other Bureaus/Offices in the Department for up to 240 days. Telework eligibility and security clearance requirements may vary for such similar positions.
Read more
* Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
This position is being filled through the Department of State's direct hire authority for Passport Specialist positions. Under the provisions of the Direct-Hire Authority, veterans' preference and traditional rating and ranking of applications does not apply. For this announcement, all applicants will be forwarded to the selecting official for further consideration, and you may be subject to assessments during the selection process (e.g., technical writing sample or other work sample, structured interview, etc.). If you are selected, we will review your resume and required documents to determine if you meet the qualifications for this position, specifically the education, specialized experience, and knowledge, skills, and abilities (KSAs) necessary to perform the work of the position.
Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant work experience and education (if applicable) as it relates to this job opportunity.
Your qualifications will be evaluated on the following KSAs and other characteristics that are relevant to the duties of this position and must be fully supported by information in your resume:
* Ability to identify inconsistencies in information/applications.
* Ability to maintain composure when dealing with aggressive/discourteous applicants.
* Knowledge of policies and procedures that relate to the examination and adjudication of citizenship determination.
* Ability to communicate orally and in writing.
* Ability to interpret laws, regulations, and procedures.
* Ability to elicit information from others.
Agency and Interagency Career Transition Assistance Program (CTAP and ICTAP) candidates must be well qualified for the position to receive consideration for selection priority. Candidates are considered well qualified if their knowledge, skills, and abilities (KSAs) exceed the minimum qualifications described in the announcement.
You may preview questions for this vacancy.
* Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
* Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
All required documents listed below, that are applicable to you, must be submitted to our automated system by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement.
1. Resume showing relevant work/volunteer experience, education and training. Include the start and end dates (from month/year to month/year) and the number of hours per week worked/volunteered. Your resume serves as the basis for qualification determinations and must support your answers to the completed online assessment questions.
2. Transcripts, if applicable and you are qualifying based on education. See the Qualification and Education sections of this announcement for more information. If selected, an official/sealed college transcript(s) will be required to verify education prior to employment.
3. Veterans' Preference Documentation, if applicable. Veterans' preference does not apply to this vacancy. Any supporting documentation received from veterans will be retained to document veteran's status for appointment purposes, if selected.
* To claim 5-point preference, submit a copy of your DD-214 Certificate of Release or Discharge from Active Duty.
* To claim 10-point preference, submit all required documentation outlined on the SF-15 (Application for 10-Point Veteran Preference) to support your claim (e.g., DD-214, official statement from the Department of Veterans Affairs, etc.). If we cannot verify your 10-point preference claim, your application will be reviewed for 5-point preference.
* To claim 10-point derived preference (i.e., spouses, widows, widowers or mothers of veterans), submit a completed SF-15 and all required documentation listed on the SF-15 to support your claim.
* To claim 0-point Sole Survivorship preference, submit a copy of your DD-214 or another form of official documentation showing that your discharge or release from active duty occurred on or after August 29, 2008 and was based on a sole survivorship discharge.
* For all preference claims:
* DD-214 Member 4 copies are preferred and must show the dates of service, type of discharge, and any qualifying service campaign medals.
* For more veterans' preference information, visit the USAJOBS Help Center.
4. ICTAP/CTAP documentation, if applicable. Visit our agency's ICTAP and CTAP sites for required documentation.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
* How to Apply
Prepare your application in USAJOBS
To start your application, click Apply and we'll walk you through the process to attach a resume and any required documents.
During the application process you can review, edit, delete, and update your information. We'll automatically save your progress as you go, so you won't lose any changes. You have until 11:59 p.m. Eastern Time (ET) on the closing date of this announcement to complete the application process.
STEP 1: Select the Apply button and follow the instructions to register or sign into USAJOBS.
STEP 2: Submit your resume. Please see the Required Documents section for specific information that should be outlined in your resume.
STEP 3: Complete the online assessment questions.
STEP 4: Submit all required documentation applicable to you, as listed in the Required Documents section.
To learn how to view the status of your submitted supporting documentation and application, visit the Application Instructions section of our agency's Civil Service selection process site.
Technical assistance with your on-line application is available through the Help Desk at ...@monster.com or by calling (866) ###-#### between the hours of 7:00 a.m. and 7:00 p.m. ET
Alternate Application Procedures
If applying online poses an extreme hardship, you may request alternate application procedures to submit your application package. Contact the Human Resources office listed on the announcement between the business hours of 8:15 a.m. and 5:00 p.m. ET at least 2 working days prior to the closing date of this announcement. The application package for alternate application procedures must be submitted and received in the Human Resources office no later than 11:59 p.m. ET on the closing date of this announcement. Paper applications and information sent by mail will not be accepted.
Agency contact information
Jessica Posey
Phone 771-###-#### Fax 000-###-#### Email ...@state.gov
Address U.S. Department of State
600 19th Street, N.W.
Attn: CA/EX/HRD
Washington, District of Columbia 20520
United States
Learn more about this agency
Next steps
Once the online application package is received, you will be notified through USAJOBS of receipt of your qualification status and referral or non-referral to the hiring official for further consideration. If further evaluation or interviews are required, you will be contacted. If a tentative job offer is made, the Department of State will conduct a suitability and/or security background investigation.
You will be notified up to three times during the hiring process:
* Upon receipt of your application.
* After the List of Applicants is issued.
* After final selection is made.
* Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
* Criminal history inquiries
* Equal Employment Opportunity (EEO) Policy
* Financial suitability
* New employee probationary period
* Privacy Act
* Reasonable accommodation policy
* Selective Service
* Signature and false statements
* Social security number request
Help
Required Documents
All required documents listed below, that are applicable to you, must be submitted to our automated system by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement.
1. Resume showing relevant work/volunteer experience, education and training. Include the start and end dates (from month/year to month/year) and the number of hours per week worked/volunteered. Your resume serves as the basis for qualification determinations and must support your answers to the completed online assessment questions.
2. Transcripts, if applicable and you are qualifying based on education. See the Qualification and Education sections of this announcement for more information. If selected, an official/sealed college transcript(s) will be required to verify education prior to employment.
3. Veterans' Preference Documentation, if applicable. Veterans' preference does not apply to this vacancy. Any supporting documentation received from veterans will be retained to document veteran's status for appointment purposes, if selected.
* To claim 5-point preference, submit a copy of your DD-214 Certificate of Release or Discharge from Active Duty.
* To claim 10-point preference, submit all required documentation outlined on the SF-15 (Application for 10-Point Veteran Preference) to support your claim (e.g., DD-214, official statement from the Department of Veterans Affairs, etc.). If we cannot verify your 10-point preference claim, your application will be reviewed for 5-point preference.
* To claim 10-point derived preference (i.e., spouses, widows, widowers or mothers of veterans), submit a completed SF-15 and all required documentation listed on the SF-15 to support your claim.
* To claim 0-point Sole Survivorship preference, submit a copy of your DD-214 or another form of official documentation showing that your discharge or release from active duty occurred on or after August 29, 2008 and was based on a sole survivorship discharge.
* For all preference claims:
* DD-214 Member 4 copies are preferred and must show the dates of service, type of discharge, and any qualifying service campaign medals.
* For more veterans' preference information, visit the USAJOBS Help Center.
4. ICTAP/CTAP documentation, if applicable. Visit our agency's ICTAP and CTAP sites for required documentation.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Help
How to Apply
Prepare your application in USAJOBS
To start your application, click Apply and we'll walk you through the process to attach a resume and any required documents.
During the application process you can review, edit, delete, and update your information. We'll automatically save your progress as you go, so you won't lose any changes. You have until 11:59 p.m. Eastern Time (ET) on the closing date of this announcement to complete the application process.
STEP 1: Select the Apply button and follow the instructions to register or sign into USAJOBS.
STEP 2: Submit your resume. Please see the Required Documents section for specific information that should be outlined in your resume.
STEP 3: Complete the online assessment questions.
STEP 4: Submit all required documentation applicable to you, as listed in the Required Documents section.
To learn how to view the status of your submitted supporting documentation and application, visit the Application Instructions section of our agency's Civil Service selection process site.
Technical assistance with your on-line application is available through the Help Desk at ...@monster.com or by calling (866) ###-#### between the hours of 7:00 a.m. and 7:00 p.m. ET
Alternate Application Procedures
If applying online poses an extreme hardship, you may request alternate application procedures to submit your application package. Contact the Human Resources office listed on the announcement between the business hours of 8:15 a.m. and 5:00 p.m. ET at least 2 working days prior to the closing date of this announcement. The application package for alternate application procedures must be submitted and received in the Human Resources office no later than 11:59 p.m. ET on the closing date of this announcement. Paper applications and information sent by mail will not be accepted.
Read more
Agency contact information
Jessica Posey
Phone 771-###-#### Fax 000-###-#### Email ...@state.gov
Address U.S. Department of State
600 19th Street, N.W.
Attn: CA/EX/HRD
Washington, District of Columbia 20520
United States
Learn more about this agency
Next steps
Once the online application package is received, you will be notified through USAJOBS of receipt of your qualification status and referral or non-referral to the hiring official for further consideration. If further evaluation or interviews are required, you will be contacted. If a tentative job offer is made, the Department of State will conduct a suitability and/or security background investigation.
You will be notified up to three times during the hiring process:
* Upon receipt of your application.
* After the List of Applicants is issued.
* After final selection is made.
Read more
Fair & Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
* Criminal history inquiries
* Equal Employment Opportunity (EEO) Policy
* Financial suitability
* New employee probationary period
* Privacy Act
* Reasonable accommodation policy
* Selective Service
* Signature and false statements
* Social security number request
Share
Help
Overview
* Accepting applications
* Open & closing dates
12/05/2024 to 12/11/2024
This job will close when we have received 100 applications which may be sooner than the closing date. Learn more
* Salary
$44,180 - $71,148 per year
* Pay scale & grade
GS 05 - 07
* Location
* Chicago, IL MANY vacancies
* Remote job
No
* Telework eligible
Yes-As determined by agency policy.
* Travel Required
Occasional travel - You may be expected to travel for this position.
* Relocation expenses reimbursed
No
* Appointment type
Permanent
* Work schedule
Full-time
* Service
Competitive
* Promotion potential
11
* Job family (Series)
* 0967 Passport And Visa Examining
* Supervisory status
No
* Security clearance
Secret
* Drug test
Yes
* Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk
* Trust determination process
* National security
* Announcement number
CA-2025-0030
* Control number
821963800
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/821963800. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.