Location: North Conway,NH, USA
Summary
MaineHealth is currently hiring for positions in their Patient Access Department. This role would support the Admitting Department. MaineHealth's Patient Access Apprentice roles are the first step of a three-tiered career path within Patient Access. We also provide shift differentials, unique committed shift bonuses, and aggressive sign on bonuses.
If you have experience in customer service, enjoy working with people, and knowing what you do every day makes a difference in people's health, this is an opportunity to pursue.
Position Summary
This position is the initial contact for patients at Memorial Hospital, and as such, must demonstrate exceptional customer service skills in all interactions. This position has the responsibility for complete and accurate patient registration, insurance verification, medical necessity validation, identifying and collecting amounts due from the patient, entering orders, and providing for an efficient flow of clinical, administrative and clerical tasks. Obtains patient's signatures on consent and assignment forms and applicable insurance denial notices. Assists with and arranges accommodations for patients with special needs. All tasks are required to be done per established protocols and accuracy standards while demonstrating the Champions of Care expectations of Welcome, Listen and Serve. To be successful in this role, the employee must be competent, flexible, and adaptive to changes in healthcare delivery and technology.
Required Minimum Knowledge, Skills, and Abilities (KSAs)
Additional Information
MaineHealth is a health system whose members and affiliates include hospitals, physician practices, long-term care facilities, home care agencies, and support services. Learn more about this system at www.mainehealth.org