Patient Access Associate Emergency Room
: Job Details :

The Patient Access Associate ensures each registered patient has a complete and accurate OSF medical record, which includes patient demographics, insurance coverage, responsible guarantor and registration precision in a manner which they understand what services they are receiving, their financial responsibilities for the services provided, and expectations of them while at the facility. Excellent patient service skills are expected to create an exceptional first impression of OSFs services to the patients, families, and other external patients over the phone or in person. A high degree of deductive reasoning and logic skills are necessary in order to solve issues that can arise in a complex, multi-payer situation. Qualifications REQUIRED QUALIFICATIONS: Education: High school diploma or GED Experience: One year in an office clerical setting or customer service environment. Other skills/knowledge: Working knowledge of standard Microsoft Office applications and website navigation. Prob...Patient Access, Emergency Room, Associate, Patient, Healthcare, Skills