Patient Access Associate II
: Job Details :

Under general supervision, coordinates and performs multiple complex functions within the Patient Access department. Utilizes judgment to interpret department policies to resolve routine to complex inquiries/patient account problems with other departments. Identifies opportunities for process improvements and offers potential solutions. Participates in meetings as a representative of the department. Serves as a resource to team members for training, problem resolution, etc. Performs all duties in a manner that promotes a team concept and reflects the mission, behaviors, core values and philosophy of CT Childrens Medical Center. Administrative: Following department protocol provides general receptionist, secretarial support, or Health Unit Coordinator functions. Performs a variety of administrative support activities in support of the unit operations. Responds with tact and discretion to the needs of patients and families. Maintains privacy and confidentiality. Assists with staffing as...Patient Access, Associate, Patient, Authorization, Financial, Insurance