Patient Access Associate
: Job Details :

OverviewExpected pay for this position is $18.80/hour. Actual pay will be determined by experience, skills and internal equity.This job is located in Galesburg, IL.This is a PRN position AS NEEDED with very limited benefits.0-16 hours per week.Has to be available to work 1st, 2nd and 3rd shift.Additional travel to OSF Holy Family Med Ctr1000 W HARLEM AVEPO BOX 590MONMOUTH, Illinois 61462United StatesPOSITION SUMMARY: The Patient Access Associate ensures each registered patient has a complete and accurate OSF medical record, which includes patient demographics, insurance coverage, responsible guarantor and registration precision in a manner which they understand what services they are receiving, their financial responsibilities for the services provided, and expectations of them while at the facility. Excellent patient service skills are expected to create an exceptional first impression of OSF's services to the patients, families, and other external patients over the phone or in person. A high degree of deductive reasoning and logic skills are necessary in order to solve issues that can arise in a complex, multi-payer situation. QualificationsREQUIRED QUALIFICATIONS: Education: High school diploma or GED Experience: One year in an office clerical setting or customer service environment Other skills/knowledge: Working knowledge of standard Microsoft Office applications and website navigation Problem solving, conflict management, time management, good oral and written communication skills Required to complete all role specific revenue cycle training and certification within 12 monthsPREFERRED QUALIFICATIONS: Experience: Three years in an office clerical setting or customer service environment. Direct experience in a revenue cycle or medical setting Other skills/knowledge: Advanced knowledge of CPT4, ICD9/10, HCPCS, and modifiers. Knowledge of medical terminologyOSF HealthCare is an Equal Opportunity Employer.