Patient Access Call Center Representative
: Job Details :


Patient Access Call Center Representative

ScionHealth

Location: Wilmington,OH, USA

Date: 2024-12-17T23:36:49Z

Job Description:
DescriptionPatient Access Call Center RepresentativeFull Time / 40 hours per weekUnder the direction of the Patient Access Manager, performs the tasks of gathering information and scheduling tests and procedures for ancillary departments and specialty physician appointments. Prepares and distributes messages, schedules, and information to ancillary departments and specialty physicians. This position will check medical compliance for outpatient tests and insurances that require meeting medical necessity. Contact patients regarding pre-registration and provide the patient testing preparation information when appropriate. Coordinates receipt of testing orders from physician offices. This position will register patients, collecting financial information and patient-pay obligations. Obtains pre-authorizations from physician offices or insurance companies for outpatient services, surgery patients and bedded patients. May be required to assist with Patient Access Registrar duties as needed.Clinton Memorial is rated by Ohio Business Magazine as one 2024's Best Workplaces in Ohio!We offer a great work environment, competitive pay and benefits including:* Health Insurance* Dental Insurance* Vision Insurance* Health Savings Account (HSA)* Healthcare Flexible Spending* Limited Purpose Flexible Spending* Dependent Care* Flexible Spending* Short-Term & Long-Term Disability* Life Insurance and AD&D* 401K* PTOVoluntary Benefits* Hospital Indemnity Insurance* Accident Insurance* Critical Illness Insurance* Identity Protection* Legal Services Plan* Auto & Home Insurance* Pet Insurance* Discount MallAt Clinton Memorial, we recognize that our patients deserve qualified, engaged, and competent healthcare professionals. And we know that our healthcare professionals deserve a working environment that is safe, leaders who are visible and supportive, and opportunities to grow and develop in their chosen disciplines. The heart of Clinton Memorial Hospital is in its people, making our hospital a family that only the best is invited to join. If you feel that your skills and compassion fit with our vision for healthcare, we invite you to apply today.QualificationsEducation:High school graduate or equivalent. Medical terminology, knowledge of testing procedures desirable.Experience:Prefer previous registration and scheduling experience in physician office or hospital setting. Data entry skills emphasizing accuracy. Must be able to handle multiple tasks with differing levels of priority. Excellent customer service and phone skills with the ability to communicate in a courteous and professional manner with patients, visitors, ancillary departments and physicians/physician offices
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