Patient Access Manager
: Job Details :

Description

This position is incentive eligible. Introduction

Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our Patient Access Manager opening with HCA Florida Pasadena Hospital today and find out what it truly means to be a part of the HCA Healthcare team.

Benefits

HCA Florida Pasadena Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

We are seeking a(an) Patient Access Manager for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!

Job Summary and Qualifications

As the Patient Access Manager, you will be responsible for assisting the Director in daily operations of all Patient Access functions and serve as the liaison between the Shared Service Center (SSC) and the facility.

What you will do in this role:

Perform patient registration function when needed to ensure wait times are kept to a minimum

Model AIDET guidelines in all interactions with the patient and ensure staff are adhering to the patient experience expectations.

Ensure QA on registrations for all areas of Registration

Prepare payroll and completes monthly work schedules as needed to ensure adequate staffing levels

Follow-up on patient complaints promptly

Work closely and professionally with outside agencies on special projects developed by the corporate office

Review the quality of patient registration documents on a daily basis

What qualifications you should have for this role:

Bachelors Degree in Business or related field required. Equivalent work experience may substitute education requirements.

Minimum three years experience in related area with two of these years being healthcare management experience