PATIENT ACCESS REP I
: Job Details :

+ JOB DESCRIPTION DETAILS+ Job Summary :+ Protects patient and hospital interests through excellent customer service for each patient, family member, visitor and staff during admission, registration and discharge processes.+ Education :+ Position requires a high school diploma or GED.+ Registration/Certification/Licensure :+ Not listed+ Experience :+ 6 months of experience in a customer service position, preferably in healthcare.+ Other Requirements :+ Maintains unit-specific and hospital competencies, mandatory learning, and any clinical certifications required in accordance with the Staff Education and Training policy GA-057 and/or any other department requirements.+ Basic computer skills to include Windows, Microsoft Office, and internal computer systems.+ Basic knowledge of insurance plans, coverage types and medical terminology.+ Able to multi-task with numerous interruptions.+ Communicates effectively with all levels of staff and departments.+ Able to provide excellent customer service and communication skills that demonstrate the ability to adjust based on urgency of need.