Patient Access Representative - Business Office
: Job Details :

Job Description ECU Health About ECU Health Bertie HospitalECU Health Bertie Hospital is a state-of-the-art, 6-bed critical access hospital in Windsor. It is closely affiliated with ECU Health Medical Center and the telemedicine resources of The Brody School of Medicine at East Carolina University. The hospital offers high quality surgical, emergency and diagnostic services, as well as specialty and primary care clinics.Position Summary Responsible for creating the first impression of the organization's services to patients and families and other external customers. Performs outpatient scheduling, registration for all patients (emergency, ambulatory, and inpatients) and collects proper data, documents, and signatures to ensure hospital bills will be paid by third party payer or the patient. Serves as first point of contact for physician offices and other customers regarding scheduling procedures at ECU Health.Minimum Requirements High School or Equivalent (GED) or higher is requiredAssociate Degree: preferredBachelors Degree: preferred2 years Customer Service is required1 to 2 years of Registration and/or Billing experience within a healthcare setting is preferred.Excellent communication (both written and oral), detail orientation, organization, and multitasking skills requiredBasic computer skillsOther Information Full-time position with benefits.(3) 12 hour shifts per week.Rotating Shift - days, nights and weekends.General Statement It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant's qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.