Patient Access Representative - Centralized Scheduling
: Job Details :

GENERAL SUMMARY:* Communicate with patients, participants and staff to accurately schedule patients for prescribed procedures. Perform clerical and reception duties associated with patient registration.* Gather necessary demographic, insurance and clinical information from patient and enters intoappropriate database.* Seek appropriate resources to resolve issues about the type, date or location of prescribed procedures.* Schedule patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources.* Coordinate and communicate schedules.* Assist with coordination of activities related to insurance pre-certification/authorization.* Provide counseling to patient, participant or their representative regarding pre-service requirements and instructions.POSITION SUMMARY:* Remote in Metro Detroit* Between 7:00am - 7:00pm* Monday - FridayEDUCATION/EXPERIENCE REQUIRED:* High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.*

Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.PREFERRED QUALIFICATIONS:* Experience scheduling patient appointments via phone and chat correspondence.* Experience taking high volume calls in a health-care setting.* Ability to navigate multiple systems in a remote environment.* Experience with Athena, Epic, Dash, Salesforce.Additional Information* Organization: Corporate Services* Department: Ascension Ambulatory Ops* Shift: Day Job* Union Code: Not Applicable