Patient Access Representative
: Job Details :

Overview:

The Patient Access Representative is responsible for all registration and financially related data collection when a patient arrives at the facility for treatment.

EDUCATION AND WORK EXPERIENCE

• Education and Work Experience:
• Must possess a high school diploma or GED
• 1 year experience in customer service preferred

SPECIFIC REQUIREMENTS

• Knowledge, Skills and Abilities:
  • Microsoft Word, Power Point, Excel
  • Microsoft Outlook
  • Meditech (if applicable to position)
  • Epic (if applicable to position)
  • Performance Manager/NetLearning
• Computer proficiency and technical aptitude with the ability to utilize one or more of the following:
• Must be able to read, write, and speak the English language in an understandable manner.
• Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action.
• Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public.
• Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees.
• Must be able to follow written and oral instructions.
• Must be able to work weekends and holidays (rotation).

• Other Requirements:
• Basic computer knowledge
• Must be able to perform routine clerical tasks, copiers, scanners etc
• Must be able to accurately type 40 words per minute?