Patient Access Representative
: Job Details :

Job descriptionJob Summary: The Patient Access Representative is responsible for a wide range of administrative support. Their duties may include answering phones, patient assistance, recordkeeping, all while providing exceptional customer service.Responsibilities and Duties: Checking patients in and out when they arrive for medical appointments Answering the phone to address patient inquiries and scheduling appointments Documenting insurance information, personal information, payment methods and other important patient information Updating patient files and appointment information accurately Communicating information and important details to other medical care staff Contacting insurance companies regarding coverage, preapprovals, billing and other issues Processing payments from patients and handling billing issues between patients and insurance companies Managing various types of paperwork and other clerical duties Other duties as assigned Job Requirements: High school diploma or equivalent Strong customer service skills to interact positively with patients Exceptional communication skills with both patients and medical care providers to relay necessary information Ability to juggle and prioritize multiple responsibilities and handle interruptions Strong organizational skills to keep patient information confidential and organized Problem-solving skills for scheduling conflicts, missing documentation and other issues Attention to detail to ensure all patient information is accurate and available *Benefits are available to full-time and part-time employees.Job Types: Full-time, Part-time, Per diemPay: $18.45 - $21.98 per hourBenefits: 401(k) 401(k) matching 403(b) 403(b) matching Dental insurance Employee assistance program Flexible spending account Free parking Health insurance Life insurance Opportunities for advancement Paid time off Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance Healthcare setting: Acute care Schedule: 8 hour shift Afternoon shift Day shift Evening shift Morning shift Night shift Overnight shift Education: High school or equivalent (Required) Experience: Medical office: 1 year (Preferred)