Green Key Resources
Location: Philadelphia,PA, USA
Date: 2024-09-27T09:21:17Z
Job Description:
- Patient Intake and Registration: Oversee the registration process for new and returning patients, ensuring accurate and complete documentation of personal, insurance, and medical information.
- Insurance Verification: Verify patient insurance coverage, benefits, and authorization requirements, and assist with resolving any discrepancies or issues related to coverage.
- Appointment Scheduling: Coordinate and schedule patient appointments, procedures, and follow-up visits, managing the calendar to optimize provider availability and patient convenience.
- Customer Service: Provide exceptional customer service by addressing patient inquiries, concerns, and complaints in a professional and empathetic manner.
- Data Management: Maintain and update patient records and databases, ensuring confidentiality and compliance with healthcare regulations and data protection laws.
- Administrative Support: Assist with administrative tasks such as processing referrals, handling correspondence, and supporting other office functions to ensure smooth patient flow and operational efficiency.