PATIENT ACCESS SVC CENTER REP I
: Job Details :


PATIENT ACCESS SVC CENTER REP I

Calvert Health System

Location: Prince Frederick,MD, USA

Date: 2024-12-17T23:36:18Z

Job Description:
  • JOB DESCRIPTION DETAILS
    • Job Summary:
      • Schedules, pre-registers and secure financial clearance for outpatient services served. Communicates estimated financial responsibility to patients and executes concierge concept of centralized scheduling.
    • Education:
      • High School Diploma required
    • Registration/Certification/Licensure:
    • Experience:
      • 1 to 2 years related experience required. Call Center experience preferred.
    • Other Requirements:
      • Maintains unit-specific and hospital competencies, mandatory learning, and any clinical certifications required in accordance with the Staff Education and Training policy GA-057 and/or any other department requirements.
        • Basic computer skills to include Windows operating system and Microsoft Office products.
        • Basic knowledge of insurance plans, coverage types and medical terminology.
        • Correct all quality assurance errors identified within appropriate time.
        • Communicate effectively with all levels of staff and departments.
        • Demonstrate excellent phone rapport.
        • Demonstrate flexibility and cooperative attitude.
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