Our Central Billing Office is looking for a full-time Patient Accounts Rep to join their team! This is a 40-hour position, Monday - Friday, 7:30-4 OR 8-4:30Responsibilities:•Handle inbound and outbound patient account and collection related calls.•Respond to patient account related written correspondence received from patients.•Generate collection reports and letters in accordance with the CCP Collections Policy.•Prepare patient accounts as appropriate to adjust and forward to the collection agency.•Process collection payments received, returned checks, and bankruptcy notifications in accordance with CCP policy.•Complete W9 forms as needed.•Balance transactions completed on a daily basis as well as month end reconciliation.Annual Salary Range: $16.90 to $25.35CCP salary ranges are designed to be competitive with room for professional and financial growth. Individual compensation is based on several factors unique to each candidate, such as work experience, qualifications, and skills. Some roles may also be eligible for overtime pay.CCP's compensation packages go far beyond just salary. The company offers a comprehensive total rewards package that includes medical, dental, vision and life insurances, paid holidays, paid time off, retirement plan, and much more in a business casual environment!We welcome candidates who will bring diverse intellectual, gender and ethnic perspectives to Community Care Physicians.Community Care Physicians is an Equal Opportunity Employer.
- High school graduate or equivalent.
- Prior experience in the medical field with knowledge of medical terminology and medical insurance plans.
- Excellent customer service skills.
- Must possess excellent organizational skills with a strong emphasis on accuracy, attention to detail and follow through.
- Experience in patient collections is strongly desired.
- Proven ability to communicate effectively both orally and written, including strong customer service background.
- Knowledge of medical terminology.
- Maintain strictest confidentiality and discretion.
- Knowledge of insurance industry and medical billing procedures.
- Knowledge of collections and accounts receivable preferred.
- Skill in using computer programs and applications.
- Skill in identifying and resolving problems.
- Ability to establish and maintain effective working relationships and deal courteously with patients, employees, and the public.
- Ability to maintain a professional poised attitude under pressure.