Patient Billing Specialist
: Job Details :

University of Colorado | Anschutz Medical CenterDepartment: School of Dental Medicine, Office of Financial Affairs, Patient AccountingJob Title: Patient Billing SpecialistPosition #: 00767609 - Requisition #: 35671Job Summary:Job Summary: Patient Accounting Department, a unit of the Officeof Financial Affairs, is responsible for managing and monitoring all aspects of patient accounting and interactions with dental insurance companies, Medicaid, and collection agencies. Under the direction of the Patient Accounting Supervisor, the Patient Billing Specialist's primary responsibilities include performing accounting services (i.e., payments, billing, accounts receivable, collection management, patient registration, Medicaid billing & third-party insurance billing), and educating students, faculty, and staff on SDM patient financial policies and procedures.We are seeking professionals with demonstrated patient relations and customer service experience interested in working in an academic, dental medicine environment. We welcome applications from individuals who are collaborative, communicative, caring, detail oriented, organized, proactive, able to think critically, focused on quality, dedicated to personal growth, and highly motivated.The position is located at the University of Colorado - Anschutz Medical Campus. Hours will be dependent on business need (i.e., career fairs, employee consultations, professional development), but typically will be Monday - Friday between the hours of 8:00am and 5:00 pm. This is a patient facing position and is 100% onsite. The primary work location for this position is the Department of Orthodontics patient billing window, but this role may provide back-up coverage for any of the patient billing windows as needed.Key Responsibilities:Patient Billing and Education (Essential Function)- 65%* Receive and greet patients, offer information concerning clinic practice policies, financial procedures, and operations.* Advise and communicate with patients, students, faculty, and staff concerning SDM financial policies and procedures (i.e., patient financial responsibilities, dental insurance pre-authorizations and policies) and resolves patient financial account issues.* Process and appropriately document various payments (i.e., cash, checks, and credit card) from patients and insurance companies, and other entities (e.g., Department of Health Care & Human Services)* Perform maintenance in the electronic health record system to ensure accurate billing and reporting.* Daily Reconciliation/Deposits - Essential Function- 20%* Reconciles and verifies transactions (i.e., cash, check, and credit cards) against reports run on the clinic computer system and credit card transaction terminals.* Assists in the daily preparation of clinical activity deposits to include log sheet, UCD campus cash receipt, the bank deposit receipt and armored car deposit pick up log.* Is also responsible for making sure that the proper paperwork is retained in the payment office and sent to the Bursar's Office.Medicaid Verifications - Essential Function - 15%* Responsible for verifying Medicaid eligibility and once treatment for a Medicaid patient has been rendered is responsible for entering the information into the web-based Medicaid Billing program.* Responsible for maintaining the files for all Medicaid paperwork and any Medicaid correspondence in the patient accounting office.* This description is a summary only and is describing the general level of work being performed, it is not intended to be all-inclusive. The duties of this position may change from time to time and/or based on business need. We reserve the right to add or delete duties and responsibilities at the discretion of the supervisor and/or hiring authority.Work Location:Onsite - this role is expected to work onsite and is located in Aurora, Colorado, on the Anschutz Medical Campus.Why Join Us:The University of Colorado School of Dental Medicine is nationally recognized for the quality of its educational programs, its interdisciplinary research and its excellent clinical care programs that contribute to the health and well-being of many of Colorado's most underserved citizens. We are invested in creating career pathways, learning and development opportunities, and developing people infrastructures to support the workforce.Why work for the University?We have AMAZING benefits and offer exceptional amounts of holiday, vacation and sick leave! The University of Colorado offers an excellent benefits package including:* Medical: Multiple plan options* Dental: Multiple plan options* Additional Insurance: Disability, Life, Vision* Retirement 401(a) Plan: Employer contributes 10% of your gross pay* Paid Time Off: Accruals over the year* Vacation Days: 22/year (maximum accrual 352 hours)* Sick Days: 15/year (unlimited maximum accrual)* Holiday Days: 10/year* Tuition Benefit: Employees have access to this benefit on all CU campuses* ECO Pass: Reduced rate RTD Bus and light rail serviceThere are many additional perks & programs with the CU Advantage.Diversity and Equity:The University of Colorado Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnically minoritized individuals, persons with disabilities, persons within the LGBTQ community and all veterans. In addition, the Anschutz Campus has also been recognized as an Age-Friendly University. The University of Colorado is committed to diversity and equality in education and employment.Qualifications:Minimum Qualifications:* Two (2) years of technical accounting or bookkeeping experience.* Substitution: Appropriate education will substitute for the required experience on a year-for-year basis.Applicants must meet minimum qualifications at the time of hire.Conditions of Employment: Must be willing and able to:* Report promptly Monday through Friday, from 8am-5pm to ensure adequate coverage of the booth.* The primary work location for this position is in the Department of Orthodontics patient billing window, but the individual in this role will also need to be willing and able to work at any of the patient billing windows as needed.Preferred Qualifications:* Demonstrated experience in handling cash in a professional environment.* Demonstrated experience with insurance, Medicaid, and dental/medical insurance terminology, principals, and processes.* Previous experience working in a dental and/or academic medical environment.* Previous lead worker or supervisory experience.* Bilingual in English and Spanish.Knowledge, Skills and Abilities:* Ability to analyze, interpret, and evaluate a broad range of laws, rules, and regulations in order to exercise good judgment in application.* Ability to manage patient and financial accounting information systems, processes, and policies.* Ability to analyze financial and accounting information to identify as well as correct variances.* Knowledge of the professional standards, concepts, and practices of insurance, Medicaid, and dental/medical insurance terminology, principals and processes.* Ability to communicate effectively, both in writing and orally.* Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.* Demonstrated commitment and leadership ability to advance diversity and inclusion.* Ability to maintain a high level of confidentiality while working with sensitive information.* Ability to take initiative with daily work activities and collaborates to create a positive effect on team performance.* The ideal candidate for this position will be a detail oriented, ability to prioritize, excellent time management skills, and can work independently and/or collaboratively.How to Apply:For full consideration, please submit the following document(s):* A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position* Curriculum vitae / Resume* Three to five professional references, including name, address, phone number (mobile number if appropriate), and email addressQuestions should be directed to: Jordan Burt, ...@CUAnschutz.eduScreening of Applications Begins:Applications will be accepted until finalists are identified, but preference will be given to complete applications received by December 20th, 2024. Those who do not apply by this date may or may not be considered.Anticipated Pay Range:The starting hiring range for this position has been established as $43,068 -$53,402.40.The above salary range (or hiring range) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level.Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.Total Compensation Calculator: Statement:The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at ...@cuanschutz.edu.Background Check Statement:The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.Vaccination Statement:CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases. If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program.