Harlem Hospital Center has been a bedrock of the Harlem community since 1887. The hospital provides a wide range of medical, surgical, diagnostic, therapeutic and family support services to the residents of Central Harlem, West Harlem, Washington Heights and Inwood. Harlem is the largest hospital in the area, capable of treating the most seriously ill. Harlem provides over 90 specialized ambulatory care services, dentistry and oral surgery, behavioral health services, and community substance abuse treatment.At
NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.
Duties & ResponsibilitiesUnder direct supervision of a
Registered Professional in a health care setting, performs a variety of clerical and health related duties associated with patient care.
SUMMARY OF DUTIES AND RESPONSIBILITES:- Promotes a positive and pleasant attitude conducive to the workplace which enhances the Mission, Vision and Value Statement of the Network.
- Checks vital signs (Temperature, Pulse, Respiration and Blood Pressure), and peak flow monitoring...
- Obtains patient's height and weight.
- Reports and records information regarding patient's status and responses, clearly and promptly to professional staff.
- Assists in instructing patients how to obtain specimens for laboratory testing and performs basic specimen screening through dipstick and hemoccult.
- Prepares collected specimens for pick-up by labeling and preparing required form(s).
- Picks up lab results.
- Performs vision, hearing testing and simple urinalysis.
- Performs simple emergency first aid, e.g. dressing changes, application of slings, cleansing and bandages of wounds and irrigation and cleansing of ears.
- Prepares patients for examinations.
- Assist medical providers during examinations by providing necessary supplies/equipment.
- Prepares examining room for examination, including cleaning and sterilizing instruments/equipment.
- Assists in informing patients on proper preparation for various medical testing.
- Participates in collecting routine personal medical data/information for patient health history.
- Maintains, completes, processes and files patients' charts, appropriate forms and documents.
- Performs clerical duties as assigned.
- Answers routine inquiries of patients in-person and via telephone and makes appropriate referrals.
- Obtains blood specimens for testing by performing venipuncture and/or fingerstick testing, i.e. blood glucose monitoring.
- Operates electrocardiograph equipment to record EKG strip.
- Transports/escorts patients to other departments and/or facilities, as needed.
- Utilizes computerized system to appropriately retrieve charts from the Medical Records Department.
- Coordinates efforts of various clinics and facility departments in scheduling and re-scheduling appointments through manual and/or automated systems and enters pertinent patient information into hospital data systems.
- Maintains inventory and stock of the unit's equipment and supplies.
- Participates in informing patients and their families of care services and achieving healthful safe living.
- Documents tasks performed according to policy and procedure:
- Vital signs - Temperature, Pulse, Respiration and Blood Pressure.
- Height and Weight.
- Results of vision and hearing testing
- Dipstick and hemoccult screening.
- Results of blood glucose monitoring
- EKG recording (EKG strip)
- Works effectively as a team member in the delivery of patient care.
- Assists in maintaining a clean and attractive environment, e.g. returns food trays to proper place; cares for utility room; keeps supplies and equipment in proper storage areas.
- Assists in the orientation process of new personnel.
- Implements protective measures and procedures for the safety of patients, visitors, self and other personnel.
- Ensures a safe and secure environment free of hazards to reduce the risk of injury to all customers. (Patients, visitors and staff)
- Enhances personal and professional development through attendance to internal in-service training and external educational offerings.
- Demonstrates a professional appearance and demeanor at all times.
Minimum Qualifications- High school diploma or its educational equivalent, approved by a State's Department of Education or a recognized accrediting organization; and
- Successful completion of a NYS Department of Health prescribed training program for Phlebotomy, satisfactory to the Laboratory Director; and
- Completion of a health care setting-based training program in the performance of electrocardiographs and basic life support procedures including certification in Cardio-Pulmonary Resuscitation.
Special Note:In addition to meeting the qualifications above, assignment to a long-term care facility requires a New York State Nurse's Aide Certificate.If you wish to apply for this position, please apply online by clicking the Apply Now button. NYC Health and Hospitals offers a competitive benefits package that includes:
- Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
- Retirement Savings and Pension Plans
- Loan Forgiveness Programs for eligible employees
- Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
- College tuition discounts and professional development opportunities
- Multiple employee discounts programs