Patient Care Associate
: Job Details :

We are currently hiring for full-time, remote-eligible Patient Services Associate positions! To qualify, candidates must reside within the states of Kentucky or Indiana, at least 50 miles away from our headquarters in Jeffersonville, IN, and meet the company's work-from-home requirements, including a reliable internet connection and a speed test, as detailed in the job description below. While this is a full-time opportunity, the role will support our peak season and is expected to last through early 2025. After the seasonal period, we will assess business needs and performance to explore potential future opportunities within the company for continued full-time placement. Please note that while we strive to offer ongoing employment, future opportunities will depend on job availability, business requirements, and individual performance. We are committed to fostering a positive work environment with growth potential, and we look forward to having you as part of our team during this exciting time! When you join the team as the Patient Services Associate, you'll have the opportunity to make a difference in the lives of our patients each day as they look to you as part of their dedicated support team for helping them navigate the tricky process to getting access to their complex medication. You'll compassionately deliver an exceptional experience always remembering that every prescription or document belongs to a real person who is looking for thorough and efficient management of their records. From navigating benefit investigations and prior authorizations, to providing resources for financial assistance, you'll handle each case with precision and empathy. Using our cutting-edge technology, PharmaCord Lynk, you'll tackle challenges head-on, showcasing your problem-solving skills and attention to detail. If you're ready to make a difference and thrive in a dynamic role, this is the role for you!

Our Benefits & Perks

• Company paid Short-term Disability (STD)
• Increased competitive 401(k) company match up to 4% (eligible after 90 days of full-time employment)
• Affordable Medical, Dental, and Vision benefits - PharmaCord covers 75% of
• Medical Premiums for our employees
• Wellness discounts of up to $260 per year for participation in wellness program
• Annual HSA employer contribution
• Company paid and voluntary Life Insurance options
• Voluntary Life, AD&D and Long-Term Disability Insurances
• Paid Parental Leave of Absence
• Wellness and Employee Assistance Programs
• PTO benefits, flex days and paid holidays
• Employee Referral Program
• Ambassador Program
• Tuition reimbursement program up to $5,000 per year
• Competitive Compensation & Flexible Working
• Competitive starting pay rates
• Toll reimbursement program (valued at $678.60 per year)
• Multiple shift options between 8 AM and 8 PM Monday – Friday (Training from 8:30-5 for all shifts through December 2024)

A Career You'll Love

• Working for PharmaCord - voted Best Places to Work in Kentucky for 2019 and 2021
• Work for a company that values diversity and makes deliberate efforts to create in inclusive workplace
• Opportunities for advancement with a company that supports personal and professional growth
• A challenging, stimulating work environment that encourages new ideas
• Exposure to many learning and development opportunities
• Playing a crucial part in the lives of our patients, physicians, and pharmacies by enhancing the patient services experience
• Our state-of-the-art Headquarters building offering many amenities including collaborations spaces, outdoor dining, walking path, marketplace café, and more!