Patient Care Associate
: Job Details :

OverviewPatient Care Associate - Westmont - CardiologyPosition Highlights:* Full-Time, 40 hours* Hours: Monday-Friday; hours vary* Location: Westmont MOB303 W Ogden AvenueWestmont, Illinois 60559Benefits:* Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance and medical coverage at 100% (after deductible) when utilizing a Duly provider.* Employer provided life and disability insurance.* $5,250 Tuition Reimbursement per year.* Immediate 401(k) match.* 40 hours paid volunteer time off.* A culture committed to Diversity, Equity, and Inclusion (DEI) and Social Impact.* 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members.ResponsibilitiesThe Journeys and Adventures that Await:* Answering phone calls* Maintains optimum patient flow by keeping exam rooms occupied with patients for office visits; communicates scheduling delays with colleagues and patients* Triage patient telephone calls and help manage physician in-basket messages per established department guidelines* Organizes and schedules patient appointments* Answers telephones to schedule appointments and takes appropriate patient messages.* Orders supplies to replenish materials used by staff.* Other Duties as Assigned* Processes mail.QualificationsThe Experiences You Bring:* Service Orientation: Ability to anticipate, recognize, and meet the needs of patients and their families.* Oral Communication: Able to listen, provide direction, relay information in a professional manner that is appropriate to audience and respond to questions within scope of his/her knowledge.* Attention to Detail: Able to keep track of patients and activities and provide accurate and succinct charting and messages.* Interpersonal Skills: Conveys a warm, caring, and approachable demeanor. Displays unconditional respect toward others. Able to sense others feelings and perspectives.* Team Work: Works effectively with others to accomplish objectives and goals. Offers assistance to others in need.* Multi-tasking: Able to properly perform multiple duties at once.* Resilience: Effectively manages stress in a fast-paced setting* Preferred one year experience in a medical setting.