Department: Jackson Memorial Hospital - Ambulatory Care Center (ACC), Medical Clinic
Address: 1611 NW 12th Ave, Miami, Florida, 33136
Shift details: Full-Time, Days, 9:30 AM - 6:00 PM Why Jackson: Jackson Health System is a nationally and internationally recognized academic medical system offering world-class care to any person who walks through our doors. For more than 100 years, Jackson has evolved into one of the world's top medical providers for all levels of care, no matter if it's for a routine patient visit or for a lifesaving procedure. With more than 2,000 licensed beds, we are also proud of our role as the primary teaching hospital for the University of Miami Miller School of Medicine. Here, the best people come together to deliver Jackson's mission for our diverse communities. Our employees are committed to providing the best CARE by demonstrating compassion, accountability, respect, and expertise in
Summary - Patient Care Associate provides patient focused, age-specific, information and clinical based support to patients through the utilization of appropriate health information equipment/systems.
- This is the level 3 job in the nursing support career ladder.
Responsibilities - Uses a systematic process to provide/modify care and patient/family education.
- Assists health care team with simple procedures; prepares supplies & equipment; provides patient/family support, assists in positioning patients, sets up/or remove equipment etc.
- Under direction, performs a variety of tasks associated with generalized patient care (vital signs, feeding, mobility, drainage, and personal hygiene: bath, dressing, bed making/linen changes etc.).
- Utilizes specialized equipment as needed when providing patient care.
- Prepares and cleans exam rooms, patient treatment areas and stretchers between patient uses.
- Transports patients to and from treatment areas when needed. Cleans assigned area after patient's treatment, as needed according to departmental procedures.
- Takes and picks up food orders for patient's kitchen evaluation.
- Assists in the fabrication of adaptive and assistive equipment, i.e. washing mitts, wheelchair gloves, safety belts, straps, etc.
- Keeps the storage closet in order and stocked.
- Assists with office duties as needed. Assists and provides support to the health care team including set-up, equipment prep, clean up and restocking and specimen labeling.
- Attentive to patient care needs that meets clinical goal for routine visits.
- Responsive in meeting patient flow processes that reduce patient waiting time for procedures.
- Adjusts work pace, as directed to meet volume demands of clinical unit.
- Demonstrates flexibility and willingness to support delivery model of care as defined by ANM/NM.
- Schedules appointments for referrals/consults as assigned, minimizes distractions.
- Consistently adheres to time outs prior to start of surgical and invasive procedures per policy.
- Follows policies on identification of patients, hand hygiene/infection control and all other related unit specific policies and procedures, as detailed on the unit specific competency checklist.
- Performs phlebotomy function as assigned. Employees assigned to units performing phlebotomy function must have completed an accredited phlebotomy program.
- Utilizes job and unit specific equipment as required.
- Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise).
- Performs all other related job duties as assigned.
Experience Generally requires 0 to 3 years of related experience.
Education Completion of an approved
Medical Assistant or
Nursing Assistant training program is
Required. Credentials Medical Assistant Certification OR
Certified Nursing Assistant License, including
Phlebotomy is
Required. Employees hired into PCA classification before 08/09/2020 are grandfathered in for the Certification/License requirement. Incumbents performing phlebotomy function must have a proof of completion of an accredited phlebotomy program.
American Heart Association Basic Life Support (BLS) and any additional applicable life support certification for Healthcare Providers is required upon hire
with at least 6 months validity and maintenance at JHS for the duration of employment. Jackson Health System is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.