OverviewWho we are Our award-winning Bariatric Practice is based on providing exemplary customer service, while assisting patients to achieve their weight loss goals. With the support of our employees and our team of skilled bariatric surgeons, we use innovative systems to successfully get our patients on the path to improved health. We serve patients in New York, New Jersey and Connecticut. How you'll serve our patients Every day is an opportunity to grow and provide better outcomes at every level. Whether your interests lie as medical staff, administrative, facilities or marketing, every individual plays an important part in our success and the success of our patients. We are a fast-paced growing practice that is always looking for new talent and great employees to enhance our team. You will serve patients daily in a multitude of ways: What is in it for you Free Medical Insurance, Dental & Vision Insurance, 401k & 4% Match, Employer Paid Life and AD&D insurance, Paid Time Off and Sick Time, 7 Holidays, Career Growth & Development The pay rate for this position is $23- $25 per hour. Compensation for this role coincides with experience. Responsibilities
- Communicating with patients about their weight loss journey through emails, phone, Zoom calls, and face-to-face conversations
- Managing patient accounts with contact information, insurance and financial information in a confidential manner
- Scheduling patient visits and answer questions, including billing and weight loss journey from start to finish
- Coordinating all surgical procedures for patients and communicate with medical facilities such as hospitals and ambulatory surgery centers
- Ensuring services comply with state and federal regulatory requirements
- Teamwork to coordinate with Doctors and other health care personnel
- Strong verbal communication skills to communicate with patients and the health care team
- People skills to connect emotionally with patients
- Experience in either Patient Experience or Customer Service
- Patient Care Coordinators are to be in-office (where applicable), and may be required to travel, as meeting New Patients face-to-face adds to the patient's experience
Qualifications
- Bachelor's degree preferred