Patient Care Navigator
Healthcare staff can work anywhere.The BEST work with US!
Salary: $30,000-$45,000
A nationally recognized comprehensive Health and Human Services Agency, with over 60 programs across New York City and greater New York Area.
Samaritan Daytop Village, serves over 33,000 New Yorkers annually within your neighborhoods and communities so our success depends on those we employ.
The Role
The Patient Care Navigator will assume responsibility and accountability for planning, organizing, coordinating, monitoring and evaluating the provision of services at the clinic site. He/she will collaborate with the Nursing Director and the Medical Director in promoting quality patient care to the communities we serve through the appropriate utilization of resources and coordination of professional and ancillary staff. Additionally, the incumbent will provide direct patient care if needed. This work is carried out in support of the mission and philosophy of Samaritan Daytop Health, Inc.
What You Will Do
- Conducts agency visits to client's providers.
- Maintains a caseload as assigned by the Care Coordination Supervisor.
- Utilizes approved Health Home assessment tools and Health Information Technology (HIT) to complete initial and annual assessments and to develop an appropriate care plan of service needs.
- Completes an accurate monthly HML assessment for each assigned member.
- Provides referrals, develops linkages and follows up on client services including timely documentation in all Electronic Medical Records for corresponding Health Homes.
- Uses Health Information Technology (HIT) dashboards to link services and communicate among care management team, providers, members and their families/caregivers.
- Assumes role of patient advocate and conforms to policies and regulations governing patient rights, confidentiality and the HIPAA Privacy Rule.
- Maintains a clean, safe and therapeutic work environment.
- Identifies, investigates and reports patient/environmental safety factors and makes recommendations for improvement.
Who You Will Be
- Associates Degree in Human Services, Sociology, Psychology or a related field.
- Minimum Three (3) years supervisory or middle management experience strongly preferred and/or three years progressive nursing experience, preferably in an outpatient setting.
- Must be creative, intuitive team player with excellent communication, organizational and interpersonal skills.
- Computer literacy including proficiency in Microsoft Office Suite and EMR.
- Experience working directly with people from diverse racial, ethnic and socioeconomic backgrounds.