Location: all cities,CA, USA
The Patient Care Secretary is a skilled secretarial person whose job is to support the work of the Team Manager and who is generally responsible for accomplishing all patient care related clerical procedures.
* Screens telephone calls for Team Manager. Facilitates communication between patients/families and other team members, including volunteers.
* Takes and keeps daily schedule for all team members.
* Attends weekly team meetings. Prepares agenda for team meeting. Follows through on assignments given by the Team Manager.
* Establishes, maintains, and closes patient charts in an orderly fashion. This may include but is not limited to the mailing of and follow-up on all required documentation such as Plans-Of-Care, Attending Physician Authorization forms and Medical Information Request forms.
* Provides back-up documentation to Billing Department routinely and as requested.
* Orders D.M.E. and maintains record of dates ordered and picked-up.
* Enters patient care and volunteer data into Vx and event tracking.
* Communicates with staff and outside agencies as directed by Team Manager.
* When the program utilizes part time staff, the PCS will maintain a list of all part-time staff jointly with other patient care secretaries. Contacts and schedules part-time staff at the direction of Team Manager.
* Jointly with other patient care secretaries, orders supplies and documentation forms used by the team.
* Does routine correspondence for Team Manager and other members of the team.
* Sorts and processes all patient care mail jointly with other patient care secretaries.
* Maintains A.D.T. and checks census daily for accuracy.
* In programs that have more than one patient care secretary, they will cover for each other for lunch, for team meetings, and for other short intervals of absence.
* Handles other tasks as assigned by the Team Manager.
QUALIFICATIONS
* Three years prior work experience preferred.
* Good typing skills.
* Computer literate.
* Able to handle multiple tasks.
* Excellent communication skills
* Good telephone skills
EDUCATION
* High school graduate or equivalent required.
SPECIAL INSTRUCTIONS TO CANDIDATES
* EOE/AA M/F/D/V