PATIENT CARE TECH
: Job Details :

Under the direct supervision of licensed personnel, the Patient Care Technician will perform basic direct and indirect patient care duties in support of the treatment and care of patients.Reporting Relationship:Reports to: Nurse ManagerQUALIFICATIONS:-Licensure Required; N.C. Nurse Aide I Registry.-High school graduate or GED required -BLS certification through the American Heart Association-Previous experience as nursing assistant in hospital setting is preferred, not required.Skills, Knowledge and Abilities:-Excellent customer service skills-Demonstrates tact, versatility, and dependability -High degree of self-motivation and directional initiative-Positive attitude, demeanor and an effective team member-Ability to work at a rapid pace with numerous interruptions-Performs skills and competencies as defined in orientation checklist and annual departmental competency checklist if applicable-Demonstrates and maintains competencies specific to patient population servedWE VALUE CUSTOMER SERVICE:-Responsible for driving the SHCS culture through values and customer service standards-Accountable for outstanding customer service to all external and internal customers-Develops and maintains effective relationships through effective and timely communication-Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner