Patient Care Technician 1199 Line HA7453
: Job Details :

OverviewUnder direct supervision, provides patient care activities and performs related support functions.Posting internally from 7/15-7/24ResponsibilitiesEstablish and maintain positive relationships with patients, visitors, and other employees. Interacts professionally, courteously, and appropriately with patients, visitors and other employees.Contributes to and participates in the Performance/Quality Improvement activities of the assigned department, including data collection, analysis, and compliance with risk management and claims activities.Utilizes the principles of leadership established by the AONE and ANA, including:Attitude - Presents to patients/customers with appropriate attitude and appearance.Privacy - Respects patient/customer privacy.Phone Etiquette - Follows departmental standards concerning the answering of telephones.Appearance - Maintains an appropriate professional appearance.Work Environment - Maintains working environment in a clean, safe, orderly manner.Customer Acknowledgement - Actively listens to patients/customers.Patient/Customer Information - Provides appropriate and timely information to patient/customer.Call lights/Client Needs - Identifies and responds to patient/client needs according to hospital standards.Customer Waiting - Provides appropriate and timely information to customers/patients.Clinical Responsibilities:Manages the flow of patients for assigned providers, monitors progress, and retrieves patients from the waiting area.Patient Preparation Procedures including cleaning room, patient identification, instructing patients, and completing EMR screening tools.Accurately performs and records vital signs.Performs phlebotomy, vision and hearing testing, and blood glucose testing.Instructs patients and obtains specimens.Assists patients in the use of assisted devices.Transports patients and materials.Prepares and maintains work areas with supplies.Reports changes in patient's conditions to the Registered Nurse.Prepares patient for examination and assists provider during examination.Performs simple unsterile dressings.Obtains and records patients' weight and height.Assists patient in use of incentive spirometer.Accountability / Work Ethic:Demonstrates an understanding of the organization fire/safety plan and patient safety goals.Removes and reports broken or damaged equipment promptly.Checks alarm settings and code cart/defibrillator based on hospital policy.Participates in fire drills and emergency drills.Handles and properly disposes of regulated medical waste.Wears employee ID badge at all times.Complies with organizational procedures regarding absences and timeliness.Customer Service:Complies with patient rights standards and maintains patients' privacy.Practices infectious control standards.Assesses physical environment and reports safety concerns.Communicates effectively with patients.Education / Development:Attends all mandatory educational sessions.Complies with hospital required competencies.Identifies learning needs and seeks opportunities to address them.Qualifications- Two to three (2-3) years experience in an acute, chronic or ambulatory care setting.- Completed Patient Care Technician Course.- BLS Certification.- Certification of PCT (Phlebotomy / EKG) completion.- High School diploma or GED.- Computer Knowledge.#J-18808-Ljbffr