At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.
Job Summary
The Patient Care Technician I (PCT I) is a nursing support role. Individuals with healthcare experience or non-acute care experience will complete a competency based training. After receiving the appropriate orientation and training, individuals will demonstrate the knowledge necessary and act under the direction of a licensed clinician to communicate appropriately, carry out delegated tasks for assigned patient populations, and provide high quality support of patient care and services. This position exercises sound judgment and executes clinical skills commensurate with experience necessary for assisting with patient-care procedures. The PCT I performs basic patient care activities, including but not limited to identifying and responding to abnormal findings, pertinent changes in the patient's condition reporting such to the nurse immediately, charts observations and activities of daily living (ADL's) within unit specific defined limits and job scope, and provides assistance with patient elimination, hygiene, comfort, safety, nutrition, and progress activity and practices patient and family centered care.
Job Description Minimum Qualifications
Education: (None)
Licenses/Certifications:
- Certified in Basic Life Support or Heartsaver CPR with AED within 90 days of employment ( and one or more of the following):
- Certified as a Nursing Assistant by the Texas Department of Health or
- Graduate of a foreign nursing program with nursing credentials/licensure in country of origin or
- Completion of a Medical Assistant training program (Certification or Registration preferred) or
- Certified Emergency Medical Technician (EMT) in the Emergency Department only
Experience / Knowledge / Skills:
- Prior patient care experience, required
Principal Accountabilities
- Provides direct patient care for assigned patients under the direct supervision of a licensed nurse.
- Obtain pre and post treatment vitals, weight and vascular access condition. Report any unusual changes or findings to the nurse.
- Responsible for timely and accurate documentation of information related to patient treatment including vital signs, treatment parameters, and change in condition.
- Assist in the maintenance of a safe and clean working environment.
- Obtain and prepare laboratory specimens as prescribed.
- Participate in process improvement/quality improvement initiatives for respective department in collaboration with department leaders.
- Participate in professional development opportunities.
- Serve in a preceptor role where appropriate.
- Demonstrates safe work practices and attitudes; follows safety rules; works to prevent unsafe conditions and behaviors; and participates in organizational departments safety programs; adheres to all MH policies and procedures.
- Participates in a collaborative identification and reporting of patient safety issues and ensures clean and safe patient environment; seeks assistance with removal of any potential safety hazard from room and reports findings to nurse or charge nurse.
- Participate in process improvement/quality improvement initiatives for department in collaboration with department leaders.
- Participates in professional development and/or professional governance opportunities as appropriate.
- Helps orient new employees as appropriate.
- Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
- Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
- Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann's service standards of providing safe, caring, personalized and efficient experiences to patients and our workforce.
- Other duties as assigned.