Location: Myrtle Beach,SC, USA
Job Title: Patient Contact Center Representative
General Summary
The: Patient Contact Center Representative will be responsible for the efficient and accurate scheduling of appointments for all Waccamaw Dermatology patients. The Patient Contact Center Representative is responsible for answering inbound calls, scheduling patients for appointments, as well as responding to messages in our online application and always providing professionalism and service excellence.
Principal Duties and Responsibilities
Why Waccamaw Dermatology:
If you're looking to be a part of a dynamic team who enjoys helping others and believes that quality healthcare is for everyone, bring your critical thinking skills, positive attitude, cheerful smile and join a special team that makes a true difference!
Education and Experience Requirements:
High School diploma, or equivalent, required.
1-2 years call center or customer service experience required
Excellent communication and organizational skills
Working Conditions:
Intermittent physical activity including walking, standing, sitting, etc..
Schedule based on operational need
May be required to work extended periods of time using a computer screen
On-Site Presence Required (*unless otherwise approved)
Hours: TBD based upon department needs between the hours of 7:30am-5:30pm as assigned
PI56a36b7c5219-25403-#######3